Added by J.R. Batchelor on January 27, 2016 at 9:30pm — 1 Comment
What’s the most time-consuming part of making a sale? More often than not, it’s the paperwork: dragging the customer inside to input information…involving sales managers who are stuck in their offices desking deals...getting trade-in information down on paper to input into the appraisal tool, which is back in the office, and so on.
Sound familiar? There…
ContinueAdded by John J Bottone on January 25, 2016 at 7:31am — No Comments
Timonium, MD – January 18th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions, is now offering the Cisco® Unified Communications Platform (UCP) for auto dealers, an integrated phone and communications system designed to improve the customer experience and streamline phone processes. Cisco's UCP helps dealerships greatly reduce incidents of lost or dropped calls, placing…
ContinueAdded by Erik Nachbahr, CISSP on January 18, 2016 at 10:03am — No Comments
What's the best way to generate more leads from your website? Contrary to popular opinion, the answer isn't to "get more website traffic." Although a comprehensive digital marketing strategy is key to driving appropriate traffic levels to your website, unless those visitors convert into leads, that's money down the drain.
Before you spend more on search engine…
ContinueAdded by David Metter on October 15, 2015 at 8:36am — 1 Comment
http://www.BradleyOnDemand.com 856-546-2440
Make Money Mondays With Sean V. Bradley - How To Handle Price With Internet Prospects.
This week's episode talks about "How To Handle Price" online, with Internet prospects or with "Phone Ups".
So many Car Dealerships…
ContinueAdded by Sean V. Bradley on August 10, 2015 at 11:02am — 2 Comments
Added by J.R. Batchelor on June 23, 2015 at 9:35pm — No Comments
While I tend to do a lot of phone training, it’s not my favorite skill to teach.
This is not because my phone skills training lacks substance or robustness or even uniqueness – it provides all three (and you can even get most of it for free online) – it’s because that no matter how much phone skills…
ContinueAdded by Steve Stauning on June 23, 2015 at 4:10pm — No Comments
http://www.BradleyOnDemand.com 856-546-2440
Jim Ziegler's Secret Tips On Avoiding The #1 Mistake Car Salesman Make That Blows Deals & Lowers Gross
Dealer Synergys Video Production Team just completed James A. Zieglers BRAND NEW Training Curriculum for Bradley On…
ContinueAdded by Sean V. Bradley on May 30, 2015 at 11:34am — 1 Comment
http://www.BradleyOnDemand.com 856-546-2440
Make Money Mondays with Sean V. Bradley - Intermediate And Long Term Internet Follow-Up
There is a reason why most OEMs are concerned with Dealerships that do NOT have a plan for intermediate and long term Internet follow up. Its…
ContinueAdded by Sean V. Bradley on May 4, 2015 at 7:22am — No Comments
If the only place you’ve ever worked is for one of America’s car dealerships, then you may not be aware that other industries don’t reward those who steal from their coworkers. Only dealership employees enjoy the added perk of being rewarded for cheating each other at will.
We call it skating; and it works like this:
A prospect I assisted a few days ago (and properly entered into the CRM) arrives at the dealership while I’m at lunch. He asks for me, though one of my…
ContinueAdded by Steve Stauning on April 16, 2015 at 8:30am — 8 Comments
“What’s the Average Closing Percentage for Automotive Leads 30, 60 and 90 Days Old?”
I recently received a variation of this question from a visitor to my free video training website, and given that many automotive managers, salespeople and BDC agents likely have the same question, I…
ContinueAdded by Steve Stauning on April 6, 2015 at 9:54am — 1 Comment
Do you remember the AT&T ad slogan “Reach Out and Touch Someone” from the early 1980s? It may have been thirty years since that slogan reached its peak in popularity, but it still has a similar meaning today. Our high-paced, digitally driven world has made it even easier to stay in touch with our friends and family. A few typed words on a smartphone, or the sharing of a…
ContinueAdded by Richard Holland on December 4, 2014 at 8:05am — No Comments
http://www.BradleyOnDemand.com 856-546-2440
Make Money Mondays with Sean V. Bradley - "Increase Appointment Shows" - Video…
Added by Sean V. Bradley on November 3, 2014 at 1:46am — No Comments
Added by J.R. Batchelor on October 30, 2014 at 9:28pm — No Comments
When was the last time you tried calling into your own--or another--dealership? Chances are high that the phone went unanswered, you were put on hold, routed into voicemail or were told that the sales or service person you're trying to reach is out to lunch.
The latest data collected from our call center agents is overwhelming: car dealers are missing way too many sales and service opportunities from lost phone leads. Behind showroom ups, these are the highest value inquiries…
ContinueAdded by Patrick Kelly on October 16, 2014 at 1:44pm — 6 Comments
Basic text email absolutely stinks for many of the applications we typically use it for in the automotive industry. There, I said it! Do I have your attention now?
There’s a reason I’m saying this and I think you’ll agree after hearing me out. The fact of the matter is, text communication causes fights. When is the last time you sent your wife, girlfriend, husband, or boyfriend a text message that was completely taken out of context? For me it’s daily, sometimes, even…
ContinueAdded by Alan Ram on August 4, 2014 at 12:30pm — 3 Comments
Is your dealership ready for the real-time shopper? With competition heating up in the auto industry, car dealerships need to shift mobile marketing into overdrive to enable a new, highly effective target and real-time approach to customers. As shoppers shift freely between devices, your dealership’s online presence must adapt.
Major online vehicle shopping sites are seeing the effects of the change firsthand. According to DealerRefresh, almost 50% of the 30 million…
ContinueAdded by Steve Conner @SteveConnerSC on May 2, 2014 at 8:30am — No Comments
Both automotive management and…
ContinueAdded by Stephanie Young on April 8, 2014 at 11:30am — No Comments
It’s not uncommon for digital marketing at the dealership to give primary focus to vehicle sales processes and practices and for the most part ignore service and parts departments. The reality is that more and more of your customers are online and
touching all of the dealership’s departments. The frequent strategy for addressing these divergent points of communication is like the story of the blind men and an elephant. A group of blind men touch an elephant to…
ContinueAdded by Jeff Wardwell on June 5, 2013 at 1:58pm — No Comments
We all have listened to the untrained sales professional or Internet Coordinator spend half an hour selling the car to a customer over the phone; and the worst part about it is once he/she gives away all the info the majority of the time you never see the customer show up that he/she was talking to. The sales professional or Internet Coordinator of today must have a…
ContinueAdded by J.R. Batchelor on May 28, 2013 at 3:00pm — 1 Comment
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