Featured Blog Posts – March 2012 Archive (75)

The Rise of the Authentically Branded Advisor of Sales and Service

Authenticity refers to truthfulness, character, integrity, commitments kept, sincerity, devotion, and upright intentions to help others.

Early Adaptors, those desiring to be ahead of the curve who want it now, not after everyone else is doing it, lead the way in a new movement towards "CPR the Heart of Business."  This CPR will surely revive and thrive the "Heart" of one's individual business, while doing the same for the entire business. …

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Added by Tom Wiegand on March 7, 2012 at 1:45pm — 1 Comment

What Auto Dealers Need to Manage A Dealer Chat Solution



Auto dealers eager to boost website conversion and Internet leads are increasingly using dealer …

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Added by Justin Braun on March 6, 2012 at 5:13pm — No Comments

Ain't No Forest Without Trees

It takes one tree with a purpose to begin a forest; with purpose, one tiny seed, mixed with the right conditions, can spring forth a magnificent tree. As a tree stretches upwards, it also stretches outward with its mighty branches dropping seeds of opportunity onto the fertile ground below. It takes time, along with the correct mixture of seed, soil, and sunshine to…

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Added by Marsh Buice on March 6, 2012 at 11:28am — 5 Comments

It's the internet manager's fault...

 

http://www.facebook.com/dealeretraining

Picture this scenario...

A high level Internet/BDC Manager gets hired into a dealership that is a goldmine of an opportunity.  This person comes very highly recommended and has a proven track…

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Added by Stan Sher on March 6, 2012 at 10:30am — 12 Comments

HR Spring Cleaning

by Kathryn Carlson

March is a great time to “spring clean” your personnel files.  It isn’t fun but it is necessary if an employer wants to ensure compliance with record retention regulations.  Annual “spring cleaning” or audit also provides an opportunity to correct any issues prior to an external audit by the government or as part of a lawsuit!  Organized and compliant personnel files will improve the overall efficiency of the department-nobody likes searching for…

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Added by Brian Torrez on March 6, 2012 at 10:24am — No Comments

As Is is No More: It’s Gone the Way of the Edsel

‘As Is’ – two words that can cover a multitude of vehicle sins and serve to instantly put the buyer on the alert. The time has come to send ‘As Is’ to the scrap heap and switch the tone at the used car dealership from ‘Buyer Beware’ to ‘Buyer Be Sure’ so that dealers can sell with more confidence, move vehicles faster – and at greater value – and so that consumers can buy with peace of mind.





Not so long ago, ‘As Is’ was just the way it was for the used car dealer and the used…

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Added by Jeffrey Schwartz on March 5, 2012 at 6:30pm — No Comments

2011 Top 10 Certified Women-Drivers Friendly™ Dealers in the US

Who made the cut for the top car dealerships in the US? The female consumer has spoken and out of 1300 dealerships in the United States receiving reviews, the Top 10 Certified Women-Drivers Friendly™ Dealers are in. The Certificate acknowledges the positive, consistent and respectful experiences women had at these dealerships in 2011. Women-Drivers.com hereby awards the following dealerships Certified Women-Drivers Friendly Dealer of the Year.

Wright…

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Added by Anne Fleming on March 5, 2012 at 2:00pm — 2 Comments

Could Google’s Latest Algorithm Change Be Affecting Your Dealership?

Most times, Google will make changes to their algorithm that either largely go unnoticed (meaning they only affect niche sites) or unannounced (your site will see SERP changes but won't necessarily know why).  On Tuesday, Google announced 40 changes to search quality they have made over the past month or so.

While many of these changes are pretty high level,…

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Added by Ali Amirrezvani on March 5, 2012 at 12:27pm — No Comments

Can They See You?

Fearful of the Boogie Man, my 4 year old daughter asked me to escort her into the garage so she could get a soda. As we approached the door leading into the garage, I opened the door and stopped. Sensing I was still with her, she opted not to turn on the garage light and waded into the darkness in search of the refrigerator. Once she realized I was not with her, she…

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Added by Marsh Buice on March 4, 2012 at 6:13pm — 5 Comments

Fortune Magazine and Becky Quick Blast Car Salespeople

How can some woman writer for fortune magazine use Becky Quick's poor sales expierence as a main story??? Ms. quick's quote several times of her past expierence as a waitress and smiling to everyone at a table in comparison to someone selling cars is no comparison what's so ever. Ive had poor service by waiters and waitresses yet that doesnt put all waiters in that basket. the same holds true for auto salespeople. The sad story that the poor writer fails to address…

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Added by doug wolford on March 3, 2012 at 5:23pm — 2 Comments

ROI is for Losers!





ROI is for Losers



Now that I have your attention, let's down play this a little. ROI isn't ALWAYS important!



Are you so focused on ROI that you fail to see the “good will” benefits of your actions?



Not everything in life and dealerships is based on the return. I…

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Added by Todd Katcher on March 3, 2012 at 11:31am — 1 Comment

More on Carfax v Autocheck...some feedback I have recieved.

I want to share some articles and links shared with me.



http://www.thetruthaboutcars.com/2010/10/hammer-time-carfax-vs-autocheck/

________________________________________________________________________

Best Answer - Chosen by Asker

I'd go with AutoCheck.…

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Added by Adam Barish on March 3, 2012 at 10:33am — 1 Comment

Race For The Gold

Ok, so you finished with one of the worst months you’ve ever had-now what. You have two options in this situation; you can hold court on the black top and cry a river to a bunch of guys who don’t really care or you can plan for a better month. Speed is everything to your sales career and you must have two mindsets when navigating through your month: That of a…

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Added by Marsh Buice on March 1, 2012 at 11:31am — 2 Comments

Facebook has Changed How Dealer's Brand Pages are Displayed

Facebook has changed how Dealers brand pages are displayed.

 

Automotive Dealers checking their Facebook pages today may have noticed that Facebook has launched timeline for brand pages. Dealers have until March 30th to update their format to fit into the timeline layout.

Coinciding with this update, there are a few features that will no longer be available.

Landing tabs have been very popular, and used to introduce by dealers to promote their…

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Added by Laurie Halter on March 1, 2012 at 10:59am — No Comments

Tailor Made Or Off The Rack

Recently I flew in to do some training at a dealership.  Due to the late booking, I was limited to the flights I could take to get there on time.  Fortunately, I got the last flight out of town and arrived at my destination late that night.  Unfortunately, my luggage somehow missed the flight.  When I travel by air, I always take a carry one with a change of clothes for just such an emergency.  However, there wasn't any room for a…
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Added by John Fuhrman on March 1, 2012 at 9:30am — 2 Comments

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