In a world filled with companies vying for consumer attention, many marketing agencies advise that making more noise is an efficient strategy. Think about many dealerships’ sales strategies in handling customers who have actually expressed interest in a vehicle. Many dealerships employ templates and strategies designed to bombard consumers for the first week or so with a…
ContinueAdded by Misti Miller on May 5, 2014 at 3:52pm — No Comments
Data security is becoming an increasingly public concern as databases from large retailers continue to be breached and consumer information exposed. Congress is holding hearings this week with top data security professionals to discuss how best to prevent future breaches. The concern is so high that Congress is considering implementing…
ContinueAdded by Scott T Joseph on March 12, 2014 at 4:30pm — No Comments
ALBANY, N.Y. – March 3rd, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that DealerSocket, a leading provider of Customer Relationship Management (CRM) software to auto retailers, has completed integration with Auto/Mate's dealership management system (DMS). Dealers using both Auto/Mate and DealerSocket solutions will benefit from improved sales efficiency with real-time, bi-directional updates of customer, vehicle…
ContinueAdded by Mike Esposito on March 3, 2014 at 10:24am — No Comments
Added by Chip King on February 24, 2014 at 5:35am — No Comments
Every year around this time, dealerships find themselves making decisions about how to move forward with their marketing. The NADA Convention is often a starting point for the decision-making process; whether you go or not, the post-NADA whirlwind is a great time to grab the latest and greatest from the various vendors around the industry.
It's not just for…
ContinueAdded by JD Rucker on January 23, 2014 at 4:30am — No Comments
One of the challenges that dealers and managers face when analyzing their marketing budgets is sourcing traffic. Do you find anomalies in your sources when reviewing the sourcing of your store’s traffic? Is every customer being reported in your CRM as generated via a Walk-in, Billboard, Auto Mall or AAA? AAA sounds great until you realize you don’t even have a program with…
ContinueAdded by Mike Gorun on January 7, 2014 at 1:32pm — No Comments
ALBANY, N.Y. – September 23rd, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with ELEAD1ONE (www.elead-crm.com), a leading provider of virtual BDC, CRM and retail solutions to auto dealerships. Auto dealers using Auto/Mate's DMS can benefit from having real time, bi-directional data update contacts in both the…
ContinueAdded by Mike Esposito on September 23, 2013 at 10:44am — No Comments
You may be wondering why the president of a dealership management system (DMS) company is talking about CRMs. It’s not because I want to sell you a CRM. It’s because one of the most frequently asked questions I get from customers is, “What do you think about such and such CRM?”
The first thing I always answer is, “Why do you want to switch?”
The reasons I get vary and often include: “Well, our new Internet Sales Director thinks that CRM is better,” or “Our…
ContinueAdded by Mike Esposito on May 8, 2013 at 1:40pm — 5 Comments
Research indicates that buyers will only visit about three dealerships IN PERSON before taking delivery of their new car, but they may shop dozens online. How do you make sure your store is one of the few they visit? Connect with them using a live chat support software solution 24 hours a day, seven days a week.…
ContinueAdded by Big Tom LaPointe on April 28, 2013 at 1:30pm — No Comments
ALBANY, N.Y. – April 22nd, 2013 – In a recent survey conducted by Auto/Mate, more than 100 dealers were asked what the most important consideration was when choosing a new Contact Relationship Management (CRM) system. Whether the system integrates with their dealership management system (DMS) was ranked as the most important, with cost being the second most important consideration. To guide dealers through the…
ContinueAdded by Mike Esposito on April 22, 2013 at 11:10am — No Comments
An additional area of concern is within the CRM Inventory Tool. In our experience, not every store uses the Inventory Tool to its fullest capability. The basics of having pictures, custom comments, pricing, aged inventory, hits, leads, etc etc, should excite every dealership sales manager within a store. All of this extremely valuable information is essential to not only helping drive leads to your store, but also managing and caring for existing leads and converting them to…
ContinueAdded by DealerPeak on March 22, 2013 at 3:18pm — No Comments
ALBANY, N.Y. – March 18th, 2013 – Auto/Mate Dealership Systems, the highest rated dealership management system (DMS) provider, announced today that it has fully integrated with CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Extreme CRM.” For auto dealers using either product, the integration expands the number of vendor choices, while dealers using both systems can benefit from real-time, bi-directional data delivery.
“Our Open/Mate platform makes it…
ContinueAdded by Mike Esposito on March 18, 2013 at 11:30am — No Comments
Many car dealerships understand and appreciate the ability to track the success of their marketing campaigns, particularly monthly specials. The problem: they just don’t do it! Data suggests ‘Specials’ is the most clicked on link on a dealership website. Car Dealers simply cannot afford to ignore their specials.
Make sure your website provider offers a solution that is not only user-friendly, but also allows changes to be made very quickly, in some cases just a few seconds. This…
ContinueAdded by DealerPeak on March 4, 2013 at 12:30pm — 2 Comments
http://www.internetsales20group.com
Secrets To Being Successful In Automotive Internet Sales / Business Development - "Relationship…
ContinueAdded by Sean V. Bradley on January 29, 2013 at 10:30am — 1 Comment
I have repeatedly been told by sales personal that they do not need to mark there deals sold because the system automatically does it. I have also heard this is why some customers are not logged.
This is on premise a horrible idea that you are relying on technology alone to give you one of your best contacts you will have.
I want you to consider something. This person liked you, the dealership, and the deal so much that they invested thousands of dollars with you.…
Added by Robert Hildreth on December 30, 2012 at 4:39pm — 2 Comments
Technology has a double edged sword and equally can be "our killer" as much as it can be our "life savior". It also holds opportunity and our success at hand.
The biggest and most important problem I see for many car dealers is that most fall into being a "follower" and not "leader". Our concern and effort to what others are doing has much time, money and focus invested…
ContinueAdded by Lizelle Landino on December 17, 2012 at 9:24pm — 2 Comments
Auto/Mate Dealership Systems is conducting a survey about CRM and desking solutions. We want to know what the most important features are and what matters most to users when considering purchasing a new solution. We would greatly appreciate your time and help with this survey, which is only three questions and should take approximately three to five minutes of your time! In two weeks, we will choose one random entry from our survey respondents and award that winner a $200 Visa gift…
ContinueAdded by Mike Esposito on November 15, 2012 at 4:49pm — No Comments
Added by Adam Ross -InfiniteProspects.com on October 29, 2012 at 12:30pm — No Comments
Added by Adam Ross -InfiniteProspects.com on October 2, 2012 at 2:30pm — No Comments
Added by Sean V. Bradley on September 14, 2012 at 11:00am — No Comments
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