Timonium, MD – August 22nd, 2016-- Helion Technologies announced today that 75 percent of small businesses have experienced security breaches in the last 12 months, according to a recent survey conducted by Osterman Research. The findings were published in a July 2016 report titled…
ContinueAdded by Erik Nachbahr, CISSP on August 22, 2016 at 11:12am — No Comments
Imagine that you are applying for a loan at a bank. As you sit there with the loan officer, you notice that she is using a laptop with an American Ninja sticker on the back of it. You laugh and point, "What's that? Is your bank sponsoring that TV show?" The loan officer laughs and shakes her head. "Oh no," she says, "I'm a…
ContinueAdded by Erik Nachbahr, CISSP on July 13, 2016 at 9:26am — 2 Comments
While lead generation is important, according to this article on Inc.com, many companies would see far greater results (and better, more-qualified leads) if more emphasis were placed on nurturing, engagement, and providing value through content…
ContinueAdded by sara callahan on July 13, 2016 at 8:28am — No Comments
Timonium, MD – June 27th, 2016-- Helion Automotive Technologies announced today it has received a UCSE Tier 1 Support Certification from ShoreTel, a leading provider of business telephony and Unified Communications (UC) solutions. As a certified ShoreTel partner, Helion is authorized to work with auto dealers to design, program and implement custom UC systems, provide…
ContinueAdded by Erik Nachbahr, CISSP on June 27, 2016 at 9:14am — No Comments
One of the most common frustrations I hear from dealership employees is vendor finger pointing. Have you ever experienced anything like this?
Your inventory management software is not delivering updated information to the DMS.…
ContinueAdded by Erik Nachbahr, CISSP on June 14, 2016 at 9:36am — 6 Comments
Imagine coming into work one day, firing up your computer and seeing the following message pop up onto your screen:
ContinueYour files have been encrypted by TeslaCrypt. Your documents, photos, database and other important files have been encrypted. Private…
Added by Erik Nachbahr, CISSP on May 19, 2016 at 1:41pm — No Comments
The well-known book Who Moved My Cheese tells a story about change; how change is inevitable and how we all need to adapt and adjust our attitudes to change...or perish. In the last ten years the most powerful agent of change in dealerships has been technology. Think about how technology, in all its forms, has changed the way your business…
ContinueAdded by Erik Nachbahr, CISSP on April 27, 2016 at 1:21pm — No Comments
Timonium, MD -- April 25th, 2016 -- Helion Technologies, a leading provider of information technology (IT) solutions for auto and truck dealers, announced today the addition of the Rosner Auto Group, based in Virginia and Florida, to its list of clientele. The Rosner Auto Group was formerly an eight-store dealership group with a body shop. In June 2015, the owners decided to sell two stores and split the remainder of the group…
ContinueAdded by Erik Nachbahr, CISSP on April 25, 2016 at 11:10am — No Comments
In reflecting back on 2015, I would like to reach out and share my thoughts about how grateful I am to be in a career I love and for that career to be in an industry that I love! Very few days go by without thoughts of how truly thankful I am to be involved with so many great companies – from the large mainstays to the tech start-ups. And I am also lucky to work with the…
ContinueAdded by sara callahan on December 28, 2015 at 9:52am — No Comments
In B2B marketing, there’s no scarcity of brand messages from vendors to dealers. Increasingly, those messages now tend to market how the vendor’s products and services help dealers create a better customer experience, rather than focus on the products or services themselves. But is that a good thing? Certainly dealers now recognize that customer experience is…
ContinueAdded by sara callahan on October 26, 2015 at 9:20am — No Comments
An aspiring actress was planning a cross country move from New York to California to pursue her acting career and wanted to work as an Uber driver between auditions. This, of course, necessitated a reliable vehicle - something that she did not need in New York. She had heard of an online used car buying platform, Beepi, but wasn’t exactly sure if she should…
ContinueAdded by Joe Orr on September 9, 2015 at 8:45am — No Comments
One cost-cutting strategy that should be considered by every dealership is to reduce or eliminate overlap in vendor services. Utilizing multiple marketing vendors, all with overlapping services and all communicating with your customers, is not a good strategy.
This type of overlap can cost thousands of dollars each month. And, perhaps more importantly, it…
ContinueAdded by John J Bottone on March 12, 2015 at 8:30am — No Comments
Data security is becoming an increasingly public concern as databases from large retailers continue to be breached and consumer information exposed. Congress is holding hearings this week with top data security professionals to discuss how best to prevent future breaches. The concern is so high that Congress is considering implementing…
ContinueAdded by Scott T Joseph on March 12, 2014 at 4:30pm — No Comments
Christmas is over and New Years just passed. They say the New Year brings positive change and opportunity. Since the big celebration, 2 days have passed and there are 363 days left in the year. So I ask the magic question, "Is your dealership prepared for 2014?”
Being that we are in such a competitive industry that changes by the month it is common for sudden changes to be made at the dealership level. These changes usually involve Budget (spending), Human Resources,…
ContinueAdded by Stan Sher on January 3, 2014 at 3:20am — No Comments
Recently I received an email from a Company called Topseos which showed many of the So called “top” companies for internet marketing.
This site caught my attention because a I've seen their name pop up in search and a well known Automotive Consultant has branding on their website as being recognized by topseos as one of the best so I decided to contact topseos to find out the criteria to be a top ranked Company in an effort to learn how our company…
ContinueAdded by Mathew Koenig on December 30, 2013 at 10:30am — 2 Comments
STEP 1)
Generate a Client
When I started selling at a little mulch lot after school, I read everything I could get my
hands on. One of the first books I picked up was Joe Girard’s “How To Sell Anything To
Anybody.” Boy was I excited! I was 17 and I was going to somehow magically be able to
select any object, pick out a random person and sell it to them! Well, although there were
some good philosophical points in the book, unfortunately I didn’t ever get the…
Added by jeff sterns on November 9, 2013 at 10:16pm — No Comments
The customer / vendor relationship is an important one. Customers rely on vendors for different aspects of their business that affect their bottom line, in one way of another. Vendors rely on customers for income — and a bad experience can lead to a drop off in current and future business.
Following up on the last blog "Who's Fault is it?" this article, I will recommend 10 things that a customer must do to preserve the value of a relationship with the Vendor. And since relationships…
ContinueAdded by Todd Katcher on August 3, 2012 at 4:30pm — No Comments
Customer: Vendor: |
Added by Todd Katcher on July 22, 2012 at 5:00pm — 2 Comments
Disclaimer: I must preface this by saying it not intended to make any enemies or friends. This is not meant to hurt anyone’s business, call out how they perform for their clients, highlight weaknesses or put stock in one product over another. This was nothing more than a simple experiment.
I was out to dinner with my wife recently when I ran into an old college acquaintance. Very quickly I discovered that she works in our industry for a startup website provider. I tell her…
ContinueAdded by Joe Webb on July 3, 2012 at 9:51am — No Comments
If Support…
Added by Joe Webb on May 23, 2012 at 11:45am — No Comments
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