June 2011 Blog Posts (154)

Cutting Wasted Distrubution

Cutting wasted distrubution.pdf

Added by Liz Krewson on June 30, 2011 at 1:51pm — No Comments

Building a Social Network Brand Image for Your Company

The word “social” in social network can be a bit misleading when building an online brand for your company.  Social networking was born out of the concept of sharing one’s personal life and not professional endeavors.  Today, people as well as companies are using social media to drive personal and professional branding.  Social networking is still a format that is deeply embedded in personal…


Added by Stephanie Young on June 30, 2011 at 11:30am — 18 Comments

How Likely Is Your Online Community To Recommend You?

That's what it's all about isn't it? To get people to talk about and recommend you to others? So how are you doing? All this work you've been doing with social media and building community, is it working? That is, are you developing the kinds of relationships with people that influences them to want to tell others about you?…


Added by David Johnson on June 30, 2011 at 11:28am — 1 Comment

Silence Of The Lam's

It’s time for the silence of the LAM’s (Lazy As* Managers). The Hannibal Lecter’s of this industry have feasted on the flesh of our customers and drank the blood of our employees to the brink of disaster. MOM’s (Managers On the Move) have to rise up and get back into playing shape. The train has left the station; get onboard or get out of the way. It’s time to…


Added by Marsh Buice on June 30, 2011 at 9:00am — 11 Comments

4 Social Media Legal Issues Dealers Can’t Afford to Ignore

It was bound to happen. The tremendous growth of digital marketing and social media was an invitation for government regulation. For instance, the Federal Trade Commission recently updated its truth-in-advertising guidelines, which were last revised in 1980, to address the commercialism of the Web. Federal and state regulators are taking the position that social media is not a loophole for deceptive marketing practices and are actively enforcing and cracking down on social…


Added by Jim Radogna on June 29, 2011 at 10:26pm — 1 Comment

Grand Theft Auto - Customer!

Grand Theft Auto - Customer:  It’s not a video game—it’s your real profits.  How do other dealers steal your customers?

They park a PPC campaign on your dealership name.  They use your dealership name in their SEO work.  They hijack your Google Places results (just found and undid one of those!). …


Added by Keith Shetterly on June 29, 2011 at 2:00pm — No Comments

Giving Thanks

Stephanie Young, a trusted friend and client from The Manus Group, asked me to post an article I wrote a while back.  So, for your reading pleasure, here's a few tips on getting the most out of a written Thank You Note:


There are few words known to man that are more appreciated than the two words  “Thank You.”  In fact, just hearing…


Added by Andy Stansfield on June 29, 2011 at 1:46pm — 2 Comments

"Not Being Legally Compliant in an Era of Legal Compliance"

As professional trainers in the Automotive, Powers Sports, Recreational and Marine industries, it's our legal and moral duty to train and guide our dealers and managers down the road to legal compliance in the dealership. This type of training and guidance is what establish our worth to the dealer, establish that we are experts in our field, and forms an bond of trust with the dealer. Often times we find dealers out of compliance; knowingly or unknowingly, and we strive to learn more about…


Added by Brian K. Martin on June 29, 2011 at 11:27am — No Comments

Stand Out and Deliver

To build your personal brand that attract prospects and referrals, gain customers by beating out the competition and ultimately increase yours sales; you must differentiate and stand out.  Here are three focus areas that will help you build your own personal brand: 

Under Promise, Over Deliver.  Many sales people will do less than they promise while chasing a sale.  Their…


Added by Stephanie Young on June 29, 2011 at 10:30am — 12 Comments

Giving life everything you got!

Amazing how we can all surely tell some stories from where you have been in your life up until how you got to where you are now. Daily I give thanks to the people who stand by me, whether its in action, words or simply the presence in my mind. 

I am very pleased to announce that the PCG Pitstop and AskPatty.com Collaboration to offer educational scholarships to empower women in the automotive industry, has already given 4 scholarships to wonderful inspirational women ready to make…


Added by Lizelle Landino on June 29, 2011 at 2:13am — 8 Comments

PCG Pitstop welcomes New Speaker Mr. Ralph Paglia!!

I am very excited to announce that Ralph Paglia will be part of the PCG Pitstop Conference July 16th and 17th in Huntington Beach, CA. Ralph will be speaking and teaching dealers his insights and exceptional visions. Make sure you register to see Ralph Paglia in action on "Digital Guerilla Marketing Strategies and Tactics" as per Ralph "Don't try these technics without knowing the risks and returns, you need to know what can be done so you will recognize when the competition does it to…


Added by Lizelle Landino on June 29, 2011 at 1:46am — 2 Comments

How to deal with difficult opportunities the Proactive way?

The BDC experts Proactive Dealer Solutions doesn’t need to tell you that you deal with challenges every single day at your dealership. The question isn’t if the question is how do you deal with what we like to call “challenging opportunities” when they occur.

What not to do:…


Added by Ian nethercott on June 28, 2011 at 10:05pm — No Comments

Adwords Now Features Google +1 Button

The +1 button which has been added to organic search results is now coming to your Adwords campaign. I love how Google continues to "socialize" SERP pages and it also changes the game in regards to being on Google Page One.

18 months ago being on Page One was the goal of most Automotive SEO strategists. Today, you need to make sure your online reviews, social media "likes", and now "+1's" also show…


Added by Brian Pasch on June 28, 2011 at 6:00pm — No Comments

Beware the Five Laws of Diminishing People

To fully appreciate why I’d write an article about “diminishing people,” it’s helpful to understand that the dictionary defines “diminish” as:


  1.  Make or become less.
  2. Make (someone or something) seem less impressive or valuable.


The given definitions raise the stakes considerably when one considers the effect that his or her associations with others—the wrong others—may have on their personal time, morale, and results.…


Added by Dave Anderson on June 28, 2011 at 3:30pm — 4 Comments

Digital Dealer Webinar with Mark Rikess 6/30 at 11:30am EDT

Join Mark Rikess for an encore presentation from the 10th Digital Dealer Conference & Exposition: Managing and Selling to Generation Y.

Gen Y (70,000,000 strong) are becoming the predominant auto buyers and provide unique challenges and opportunities for auto dealers. 

Is your dealership prepared for the challenge of managing and selling to Generation Y (over 70 million potential purchasers and employees)? If your dealership management is made up of…


Added by Arnold Tijerina on June 28, 2011 at 2:21pm — 1 Comment

CarFinance Capital Rolls Out in Texas

Following successful launch in CA, CarFinance Capital brings specialized non-prime financing services to auto retailers in nation’s second largest car market 


Irvine, CA – June 28, 2011 – CarFinance Capital LLC (www.CarFinanceCapital.com), a new, specialized provider of non-prime auto financing for automotive dealers, today announced that it has launched in Texas. Following a successful roll-out…


Added by Crystal Hartwell on June 28, 2011 at 1:30pm — No Comments

Service Retention : Follow Discounting or Loyalty Program?

With multiple dealerships in same city ( same company and competitors) - need to maintain a continuous stream of vehicles is must, and retention holds the key.... now to retain, do we need to follow discounting for customers or implement Loyalty program?

Added by SAKET GARG on June 28, 2011 at 1:04pm — 1 Comment

Choosing Change (8th In The Series)

In all of the training programs I attended as a salesperson, there was one question that was always brought up.  Can you guess what it is?  Here's a hint.  Every trainer who ever talked about it, called it the stupidest question you can ever ask.  Have an idea yet?  It's the age old - "Can I help you?"  How many of us had that pounded into our heads at every training session we ever attended?  And yet, the reason it's still talked about is that too many people are using it as a…


Added by John Fuhrman on June 28, 2011 at 12:39pm — 2 Comments

Do you still have the Ooh Factor?


       After all of these years, do you still have the Ooh Factor? You do remember the freshman Ooh Factor when you first hit the blacktop; you were literally oozing with Optimism, [saw] Opportunity, and had [good] Habits. Like athletes, salespeople need an edge; these factors…


Added by Marsh Buice on June 28, 2011 at 10:00am — 10 Comments

Safety not a priority at dealerships?

EHS Today, a magazine dedicated to the management of risk in the workplace and environment, announced 12 companies have been named to the 2010 list of America's Safest Companies. Does it surprise you that no auto dealer made this list? My guess is that…


Added by Patric Timmermans on June 27, 2011 at 5:12pm — 2 Comments

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