You pay a small fortune to get the phones to ring…..Unfortunately, some deals are lost due to poor call handling. NADA statistics show a large number (up to 80%) of inbound leads initiated by phone, are lost. These buyers typically purchase anywhere from 2-7 days from initial contact. Does anyone know what happened to them? Wouldn't it be great to…

You’ve received phone calls from automotive live chat providers. You’ve read the articles in dealer magazines. You’ve seen the postings on dealer message boards. You’ve made the decision to give the new craze a whirl. Maybe you want to reach out and see who is visiting your website. Maybe…

I’ve just spent 6 of the last 9 days working with 2 very professional sales teams; both from high volume and very profitable Honda stores in the SE; profitable because of their fixed operations and used car departments. 42 different sales team members, consultants and managers alike, went on videotape to…

Hello My name is Mitch Chatlin and I am an advertising consultant for Autorevenue. We offer the most complete and comprehensive digital marketing solution and customer retention tools in the industry today. We communicate with 100% of your customers 100% of the time using our Multi-Channel approach. (email marketing, text messaging, on-line service scheduler, voice messaging, direct mail, ENEWS Letters) If you are looking to create incremental business in both your service…

The first round of speakers for the 9^th Digital Dealer Conference & Exposition has been released. I am very honored that I will be speaking at the conference on a topic that most car dealers have not heard about.

My topic deals with the fact that car dealers are under attack and their own inventory is being used against them. Unaware of the consequences, car dealers are participating…

If you work at a car dealership and want utilize power SEO tools and strategies to improve your search visibility, then consider participating in a unique Automotive SEO Study which will be documented and presented at the 2011 NADA Convention.



The Automotive SEO Study will be limited to 100 dealers. Registration…

We are looking for 5 Dealers that will share their results here on the Dealer Elite forum. CarChat24 will provide 2 months of free 24/7 fully staffed live dealer chat support, and the leads/appointments our service will produce.



What you can expect: A minimum of a 50 to 60% increase in your current website lead conversion, More Sales Leads, Sales Appointments,…

Yesterday I had the privilege of addressing a room of Service Managers and Factory Personnel. And I have to believe that everyone in that room was there to find or gather some new information that would help them take action on something that might be causing them some problems at their Dealerships.



Why would you attend if you had no hope of getting something, right? I hope that everyone one of them got something that they can use right away at their Dealership this week, something…

Finally Finally Finally Dealerrater has started to include Canadian dealers to their database. I can't even tell you how excited I am. If anyone has a contact at Dealerrater I would love to talk to the right person about educating the dealer body here how important this type of reputation management is. My email is ryan@carchat24.ca and I am located in…

We just added 4 more sales offices: Inidianapolis, IN; Sarasota, FL; Del Rey, FL; and Los Angeles, CA. We now have over 8 sales offices nationwide for local representation of our service to dealers across the country. We plan to grow to Chicago, New York, Boston, Seatle and Dallas before the end of the year. Want to join our winning team?! Call us or send your resume to hr@outsourcedbdc.com today.