August 2010 Blog Posts (61)

Philip Zelinger to Speak At The Chrysler SE & SW BC S&P Business Conference Discussing Social Media In Fixed Operations For Automotive Advertising Agencies

Philip Zelinger, the President of Ad Agency Online, L.L.C. and the host of an automotive advertising resource / networking portal -- AdAgencyOnline.Net, will be speaking to an audience of Chrysler, Dodge and Jeep dealers at the 6th Annual Chrysler Southeast & Southwest Business Center Service & Parts Business Conference. The conference is being held at the Disney Resorts Contemporary…


Added by Philip Zelinger on August 31, 2010 at 12:49pm — 1 Comment


Delia Passi to speak on the $4 Trillion Market at MENG S. FL Kickoff Event

) – Businesses that don’t focus on women are missing out on their share of $4 trillion in annual sales according to Delia Passi, the nation’s leading expert in selling to women.

That’s the message Passi, author of Winning the Toughest Customer: The Essential Guide to Selling to Women, will bring to the South Florida Fall Kickoff of MENG (Marketing Executives Networking Group), Wednesday, September… Continue

Added by SUSAN HAIR on August 31, 2010 at 9:47am — No Comments


NewswireToday - /newswire/ - Hollywood, FL, United States, 01/30/2009 - Empowering women viewers to be smarter and more savvy shoppers in a tough economy, Delia Passi is appearing on the Lifetime Network’s daily morning show “The Balancing Act” in a special segment called “The Customer Service Seal of Approval".

SUSAN HAIR 561-309-7078

Delia Passi, the founder of WomenCertified, will be making a guest appearance on the Lifetime Network's daily morning show, "The Balancing Act"… Continue

Added by SUSAN HAIR on August 31, 2010 at 9:45am — No Comments


WomenCertified® Founder Delia Passi Delivers Keynote At Texas Self Storage Association Event

/PRZOOM - Newswire & PRToday/ - Selling to Women expert Delia Passi teaches self storage companies how to improve the customer experience at their facilities.

Hollywood, FL, United States, 06/24/2010 - Did you know that there is seven square feet of self storage space for every man, woman and child in the United States? Statistics from the Self Storage Association show… Continue

Added by SUSAN HAIR on August 31, 2010 at 9:42am — No Comments

Australian Dealers Convention

I am excited to be returning to Australia in September to speak at their National Convention for the 5th time. My wife and I have fallen in love with the people, the country and the culture. After the convention, I have been invited to do a seminar Road Show in Melbourne, Sydney and Brisbane. Should be great fun!


Added by David Martin on August 30, 2010 at 4:24pm — No Comments

AdAgencyOnline.Net Advises Automotive Advertising Agencies To Focus On Fixed Operations

Automotive advertising agencies frustrated by reduced sales volume and profit margins have been forced to focus on fixed operations vs. vehicle sales to earn their fees. Philip Zelinger, the President of Ad Agency Online, L.L.C. and the host AdAgencyOnline.Net, has advised his national network of independent automotive advertising agencies to help their auto dealer clients improve their…


Added by Philip Zelinger on August 30, 2010 at 1:13pm — No Comments

Direct Mail still needed

To Service Managers and service minded owners,

While we are approaching the day when "Snail Mail" is obsolete it's not here yet. When you analyze your Database you will find that over half of your customers do not have an Email addresses and this is for a number of reasons. You still need to keep in front of them and direct mail is the best way. A comprehensive program of combining emails and text messages with direct mail will work best.

Tom Law

Added by Tom Law on August 30, 2010 at 12:55pm — No Comments


WomenCertified What is WomenCertified?WomenCertified is the solution for women in search of a better buying experience. WomenCertified was created by a woman dedicated to showing sales and service organizations how to sell to women by learning to pay attention to their preferences, priorities and communication styles.First and foremost, WomenCertified is your shopping resource when planning an important purchase. At you can find the best salesperson in your area for the… Continue

Added by SUSAN HAIR on August 29, 2010 at 3:06pm — No Comments

CarWreckonomics: Does 2 + 2 Really = 4 Anymore?

By: Mark Ragsdale

Unchallengeable laws govern our world—no matter how inconvenient they may seem. For example, the law of gravity can really get in…


Added by Mark Ragsdale on August 28, 2010 at 11:16am — No Comments

Digital Dealer Conference Organization; Join Today and Increase Your Relevance!

Join the Digital Dealer Conference Organization by clicking on the image below to open a new window without leaving DealerElite.… Continue

Added by Ralph Paglia on August 28, 2010 at 12:30am — No Comments

For Trainers

The greatest single feeling of accomplishment you can experience as a Trainer is one where someone you are Training suddenly…Gets It.

And right in front of you… before your very eyes, there is a Change.

See, in Training, change is mostly slow, frequently subtle, hard to see and sometimes hard to measure. It requires energy, time, committment, belief, knowledge, skill, communication, background, application and mostly… Will Power.

So, when someone “Gets It” and… Continue

Added by Leonard Buchholz on August 27, 2010 at 12:30pm — 3 Comments

AdAgencyOnline.Net To Review eCarList TrueMarket Mobile For Automotive Advertising Agencies

Philip Zelinger, the President of Ad Agency Online, L.L.C. and host of the automotive advertising resource / networking portal AdAgencyOnline.Net, announced today that he will be reviewing eCarList and their new mobile appraisal and inventory management application TrueMarket Mobile for consideration by his affiliated automotive advertising agencies. Philip will be interviewing Len Critcher, the…


Added by Philip Zelinger on August 27, 2010 at 8:59am — No Comments

And the BEAT goes on! An oldie but goodie:}

Mine, mine, mine - The ConsumHERist

Posted on | April 30, 2009 |

by Delia Passi

Several weeks ago I wrote here about the influence of touch, and how handling a product or even the thought of ownership can influence our intentions to buy. At the time it was a concept to me, one that I believed to be true and could relate to loosely. It fit my perceptions.

Days later I got a call from my daughter, the young schoolteacher, who told me that she had ventured… Continue

Added by SUSAN HAIR on August 26, 2010 at 10:30pm — No Comments

Top 5 Reasons Dealers Should use Live Chat Online

Source: CarChat24

1. Enhance Customer Experience. Most car shoppers dread the experience of drudging to the local car dealership to shop for a vehicle. There is a preconceived notion that car buying is a difficult experience. The solution for shoppers to obtain basic information without having to interact face-to-face with a salesman is Internet shopping. That’s right. Car shopping has gone online and shoppers are using your website and…


Added by Shereef on August 26, 2010 at 7:04pm — 1 Comment


PRLog (Press Release) – Jun 25, 2010 – For nearly two years, experts have been speculating on whether and when the real estate market will turn around and make positive gains. Women’s market expert Delia Passi believes a better question might be, “How can we make the most of the real estate market right now?”

Between married couples and single women – the two largest buyers of residential real estate – national statistics show that women influence 91% of all home… Continue

Added by SUSAN HAIR on August 26, 2010 at 12:12pm — No Comments

Increasing Sales Manager Effectiveness

What are Sales Manager doing today to increase their effectiveness as a Sales Manager? It seems like many dealerships are working with lean sales staff, so how are you/they getting the most out of your sales team?

Added by Holly Nieuwendijk on August 24, 2010 at 2:36pm — 5 Comments

Glynn Rodean BDC, Automotive Sales Training and Consulting – Industry Recommendations

Chuck Olsen…


Added by Glynn Rodean on August 24, 2010 at 2:17pm — No Comments

Congratulations to!

You have effectively implemented a website that competes with Facebook and other social & professional websites that enable networking within our own peer presence. Kudos gentlemen & keep up the great work. This has proven to be a great idea and visionary process that will allow us all to exchange ideas, information and suggestions alike from non-competing environments.

Just in the last two months since I joined has proven itself to be a tremendous help to my continuing… Continue

Added by Bill Goodfriend on August 23, 2010 at 11:47pm — No Comments

Glynn Rodean Speaking at the 9th Digital Dealer Conference Press Release and Testimonials

To my fellow Dealers and managers re: Glynn Rodean at Digital Dealer 9 in Vegas this October..."

Non-buyer follow up, service retention follow up, service…


Added by Glynn Rodean on August 23, 2010 at 4:32pm — No Comments

AdAgencyOnline.Net To Review The Higher Gear Group For Automotive Advertising Agencies In An Interview With Their CEO Robert Gruen

Automotive advertising agencies rely on AdAgencyOnline.Net, a free automotive advertising resource / networking portal, to help them find and review cutting edge automotive advertising applications. The automotive advertising social networking site features a blog talk radio station --…


Added by Philip Zelinger on August 23, 2010 at 11:20am — No Comments

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