We are asking each of our members to invited 5 friends in the Automotive industry to join dE today. Call them,email them or text them. What ever works best for you! Together We could make this happen!  

 34 more member's to reach 6000

(alternatively titled: "I never want to see a screwdriver again."

I've been surfing the internet again. 

This usually ends in one of two ways.



A) I find something that I don't need, but buy it anyway

B) I find something that I really want, but can't figure out how to buy it.

My new favorite thing, except for catch up on Season 3 of Dexter, is to browse the internet for car dealer websites. There are hundreds of…

I'm a baseball man.  I could give up watching all other sports if the season went all year round.  It's a great sport to watch because on any day, someone could literally come out of nowhere and change the season.  As a Lifetime Yankee fan, being around when Bucky "Bleepin'" Dent took the Yanks past Boston to win another series was incredibly satisying.  Seeing it again with Aaron Boone two decades later brought back those same feelings.  Yet, neither one of them will ever be considered for…

     If you had to pick a group of favorite failings, you’d be hard pressed to keep the list small.  Failing is generally what precedes massive success.  In fact, its’ difficult to name a significant invention, person, or other creation, without discussing the failing that occurred right up to the moment of success.

     However, in an attempt to share with all of you, the importance of risk, and the necessity of failing, I present my favorites.  These are my top five from…

Our never ending quest…as leaders…is to stretch people farther… than they think they can go…

To take an individual…or a team…and stretch them all the way out… till they feel they are at the edge of the cliff…

And just as they are about to fall off…extend our hand…tell them how important they are…

tell them that you…

Here is a post from a course I teach to prospective salespeople. It never ceases to surprise me how little most people understand about the profession of selling. Properly grounding newbies in their purpose is part of starting them on the path to success. You may find parts of this introduction useful when you begin to train new salespeople.

Why Become a Salesperson – Part One

Selling, salesman, sales clerk,…

I was asked 1000 times back in my General Manager days, how do you do it?   Every store I went to (I did not skip around but rather was a trouble shooter) went the right direction and fast!   The answer was the same every time.   You have to have all the parts clicking at the same time.   You can't drive big traffic if your inventory or your sales staff can not support it.   You can not have a large inventory and great selection if you do not have the traffic to support the "turn".  You Have…

Who is facilitating your Coaching?

There are literally thousands of coaches out there…with their own slant or insight… on what is the correct way of doing things…

My question is this…

Does their coaching align exactly with what your core values and culture are all…

There are many reasons why your search engine rankings can drop, and unfortunately, many times car dealers are at the mercy of Google and the other search engines.  Google is earnest in their mission to provide the most relevant content to  their customers, so they provide tips and suggestions for how content providers can rank highly for their relevant terms.  Below are some things that could cause your car dealership website to be…

Google seems to be everywhere lately, especially with their introduction of +1 and Google Plus.  Many people have so many different aspects of their life integrated into the search engine (email, social network, search engine, calendar, document management, etc) that sometimes it is hard to remember how we ever got along without it.

Most estimates put…

Everyone has wishes albeit winning the mega million dollar lottery, tossing a penny in the wishing well, even rubbing on Aladdin’s Lamp and making 3 wishes. We have seen wishes come true when people from all walks of life become instant millionaires. In today’s social world we watched the modern day rags-to-riches story of YouTube sensation Ted Williams go…

After reading numerous blogs I decided to write about a story I once heard,,

The story begins in a small logging town. There happens to be two lumberjacks one extremely large and burly man, and the second lumberjack is extremely small and skinny. For some reason or another the two of them decide that they are going to have a contest to see who can chop the most wood specified time slot.

The judge of the contest ring's the bell and they are off,, the large man is…

In a previous blog, I told a story about my father being deaf and how this becomes a superpower for him in business.  (To read more on this back story, please visit “Seeing What People Say”)  I had no idea what a gift my father had given me during my childhood until I became a working adult in a hearing…

You Are You

You are strong. . .

when you take your

grief and teach it to smile.

You are brave. . .

when you overcome your…

 Find a process that will make you better than the competition to start and stick with it. Know the difference between a requirement and just a request. In other words this must be done.                                                                                  If you did your best to train and help the person and it isn't working, eliminate the problem so everyone knows this is what is required to work here. Have everything [ the process] written down with no grey areas. Train and…

How do you develop leaders in your business??

First of all, I think it is important to get EVERYONE to understand….that they are ALL leaders.

This is a tough concept for some people. Maybe they feel like the average employee out there, just doing what they are told and moving forward in life…..

But the fact…

This question is huge, because simply dialing the phone can dramatically change the outcome of your dealership’s Internet Sales. Your Dealership’s Internet Department and BDC are, after all, a numbers game. Let me break it down for you:

• The more people you dial, the more people you get on the phone.
• The more people you get on the…