November 2013 Blog Posts (127)

Lessons We Can Learn From the Failure of Blockbuster

As I’m sure you’ve heard, Blockbuster Video has gone out of business. DISH Network, which owns Blockbuster, officially announced last week that they would be closing all 300 U.S. Stores. There was a time when local video stores were the dominant retail outlets to rent movies from. Then along came the mega-video stores like Hollywood Video and Blockbuster, which slowly but…

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Added by Richard Holland on November 15, 2013 at 10:50am — 3 Comments

Pro Talk Sales Tips Video - My Mailbox Didn't Get the Memo

What can you learn from your mailbox these days?  Which memo did your mailbox get?  http://automotiveservicetraining.com/advisor-sales-training-videos/

Added by Jeff Cowan on November 14, 2013 at 11:17pm — No Comments

Remember When

Greetings,

Today on the Fixed Performance sales call Paul challenged us to remember those opportunities given to us in the beginning of our careers, and how we faced them.

Click below to see if you still take on those same opportunities in a similar way.…

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Added by Rob Gehring on November 14, 2013 at 3:40pm — No Comments

The Evolution Of The Automotive Sales Industry - Automotive Internet Sales - Car Sales



http://www.dealersynergy.com

The Evolution Of The Automotive Sales Industry - Automotive Internet Sales - Car…

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Added by Sean V. Bradley on November 14, 2013 at 12:30pm — 5 Comments

Recruit and Retain with Craig Lockerd of AutoMax

This week's special guest on the KonigCo Automotive Hangout is Craig Lockerd

Added by Mathew Koenig on November 14, 2013 at 11:04am — 2 Comments

Good and Bad Examples of Social Media Image Marketing

If you're reading this, you're probably failing at social media image marketing. That's not me being cynical. By examining dozens of business social media presences every week, I get to see what so many are doing and the unfortunate fact is that 9 out of 10 are doing it wrong or not doing it at all. I'm being conservative with that estimate.

The "unfortunate"…

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Added by JD Rucker on November 13, 2013 at 4:00pm — 2 Comments

Mobile In The Moment

Mobile Search Drives Consumer Behavior In The Moment

A recent study from Google and Nielsen reveals some stats sure to spark your interest.

84% of follow-up actions by mobile search occur within 5 hours…

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Added by Josh Knutson on November 13, 2013 at 3:50pm — No Comments

"Have you reached a verdict?" "We have your Honor. Retention is guilty of killing loyalty!"

" Have you reached a verdict?"  "We have your Honor.  We find the defendant, Retention, guilty of killing Loyalty!"

The courtroom erupts.  Shouts of lies, deception, threats and finger pointing fuel the denial! 

The sentence is announced and retention gets life without…

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Added by Tom Wiegand on November 13, 2013 at 11:52am — No Comments

November's newsletter "Lagniappe"

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Added by Rob Gehring on November 13, 2013 at 11:30am — No Comments

Webinar to be Hosted by Automotive Leaders Paul Potratz and Cory Mosley

SCHENECTADY, NY- On November 22, Paul Potratz, founder and COO of Potratz, and Cory Mosley, Principal of Mosley Automotive Training, will be hosting Closing Ratios: A 20% Increase in 7 Steps. Held at 2:33pm EST, the Friday webinar will showcase all that dealers need to know about closing ratios, the figure that determines how many leads are turned into sales. Every…

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Added by Paul Potratz on November 13, 2013 at 11:17am — No Comments

What can you learn in 15 minutes?

Join us on Thursday at 11:00am eastern time, for the Fixed performance sales conference call. Our call is only 15 minutes long, and free of charge. Join us, to see what you can learn in just 15 minutes!…





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Added by Rob Gehring on November 13, 2013 at 11:00am — No Comments

Two Vehicle Segments Heading In Different Directions

Here is the latest used car market report from Black Book and Ricky Beggs, Editorial Director. Thanks for taking the time to tune into this video market blog from Black Book. While out in the field for a couple of days this past week, the number of comments I received from people who regularly watch…

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Added by John Sternal on November 13, 2013 at 10:12am — No Comments

Do or Do Not. There is No Try. – 4 Rules to Responding to Angry Customers

In business, you are what you are perceived to be.  Your customers not only have their own opinions of your business, but they can also influence other potential customers. How you actually run your business is certainly important. Just as important, however, is how customers that have never stepped foot in your business perceive you. Before they ever step foot into your…

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Added by sara callahan on November 13, 2013 at 10:02am — No Comments

Are you killing your career?

Contrary to popular belief, going to a training class will not kill you. Not going may kill your career though. 

By Jeff Cowan, The Creator of the Modern Walk-Around and Selling Processes for Service Drives.

http://automotiveservicetraining.com

Added by Jeff Cowan on November 12, 2013 at 11:33pm — No Comments

5 Types of Infographics

In the ever-changing world of online marketing, one of the tools that has stayed relatively consistent in its results over the past few years is the infographic. I remember first getting started with building and marketing infographics back in 2008. Things haven't changed a whole lot since then.

Two things that have definitely changed are the saturation and…

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Added by JD Rucker on November 12, 2013 at 3:58pm — No Comments

Does Your Website Pass The Test?

Does Your Website Pass Or Fail?

► Test Your Website's Merit Today

► The Right Way To Do Product Reviews

► Purchase Justification Is Key

► Make Your Dealership's Website Stand Out



Use this week's Think Tank Tuesday video as a guide. Learn for yourself whether or not your website would pass or fail by the Potratz standard.…

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Added by Paul Potratz on November 12, 2013 at 2:15pm — No Comments

Solving the Puzzle of Customer Loyalty: A Holistic Explanation

I’ve written many articles about the different types of loyalty and how each can affect your business’ growth and revenue. However, I’ve never written an overview of how all these components fit together in a holistic manner. Hopefully, this blog article will help put the pieces together so that you better understand these concepts more globally.

 

Internal…

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Added by Mike Gorun on November 12, 2013 at 8:32am — No Comments

How Much is Your Time Worth?

Have you ever broken down your income goals to see how much your time is actually worth? It’s a great way to figure out which activities you should be allocating time for and which you should be delegating to someone else.

Let’s assume you want to earn $200,000. There are approximately 2000 working hours in a…

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Added by Al Mosher on November 11, 2013 at 2:37pm — No Comments

Trackable vs Verifiable: The Social Media Conundrum

"ROI" and "KPI" are the longest sustained buzzwords in the world of marketing. They've been around forever and while they might fade for a short period of time from the talking points in sales presentations and blog posts, they always bounce back up with a vengeance. We're on the high-buzz portion of the cycle right now and more people are asking again, "How can I…

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Added by JD Rucker on November 11, 2013 at 1:30pm — No Comments

Anger Managment

Join us and receive some useful ways to manage your anger, unless you have already mastered your anger? In that case, tell us how you deal with your anger. We are always open to new ideas, and we value all of your opinions.

Click below to sign up for our call, and give Fixed Performance the chance to prove how different we are from all other consulting companies. …

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Added by Rob Gehring on November 11, 2013 at 11:06am — No Comments

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