November 2017 Blog Posts (62)

Data Empowered Influencer Marketing for Car Dealers

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Added by Ralph Paglia on November 30, 2017 at 5:00pm — No Comments

Is Your 2018 Budget a Goal or a Wish?

Most dealers agree their goal every year is to grow their business. Without annual …

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Added by Kip Miles on November 30, 2017 at 9:55am — No Comments

Five Interesting Facts about Hybrid Electric Cars

In the beginning of 2000, eco-friendly and hybrid cars have introduced and this article is going to present five reasons why you should switch to a hybrid car:





As compared to gasoline cars the depreciation cost of hybrids cars is…

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Added by Oliva Shouse on November 30, 2017 at 6:44am — No Comments

One of the easiest ways to lose a sale is by not following up with your customers.  There is a fine line between pestering them and being there to guide them to the sale. According to statistics post…

One of the easiest ways to lose a sale is by not following up with your customers.  There is a fine line between pestering them and being there to guide them to the sale.

According to statistics posted by Dealer Refresh in August, 20171, as many as 90% of salespeople do NOT follow up with potential customers or even customers that have purchased a vehicle from them.…

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Added by Derek White on November 29, 2017 at 3:09pm — No Comments

Competing Against Nothing

When asked who a…

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Added by Scot Eisenfelder on November 29, 2017 at 9:17am — No Comments

What’s Your Risk Factor?

Recently I’ve experienced some intermittent chest pain every now and then that would last about 10 to 15 seconds and go away. After considering potential health implications I went to my local doctor’s office that performed an EKG. After the EKG was performed she was studying the print out very concerned. She…

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Added by Rob Gehring on November 29, 2017 at 8:30am — No Comments

Sporty Car and Compact Van Depreciation Increases

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. …

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Added by Black Book on November 28, 2017 at 12:11pm — No Comments

Why In-House Administration Can Fail

Mistake number one: Wearing too many hats at the dealership which results in too many interruptions.

Most often the warranty administrator gets pulling in many directions while working at the dealership. Here are a few examples:

They are most often the backup for the cashier. I have often seen the warranty admins come in early to get a jump on the day…

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Added by AWN INC on November 28, 2017 at 10:46am — No Comments

Poor Communication is Killing your CSI

Are your employees communicating well at your dealership? At most of the dealerships I have visited they are not! …

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Added by Ujj Nath on November 28, 2017 at 9:54am — No Comments

Dealership Transaction Values at Record Levels as Sellers Continue to Flock to Market, according to The Blue Sky Report® released by Kerrigan Advisors

 

 

Buy/Sell market remains highly active as concerns about disruptive technology drive dealers to sell; over 200 transactions projected to close in 2017

 

Irvine, CA –November 28, 2017 – The auto dealership Buy/Sell market is poised for its most active year ever, with over 200 transaction closings projected for 2017, according to…

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Added by Crystal Hartwell on November 28, 2017 at 9:30am — No Comments

The Essential Ingredient to Customer Loyalty

When it comes to customer loyalty, o…

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Added by Mike Gorun on November 28, 2017 at 9:25am — No Comments

Price, Profit and Transparency

22 years ago, as the General Sales Manager at the dealership where I was working, we were dealing with something new.  A dealer 30 miles away had come up with a strategy to sell new trucks.  A customer would call, email or send in an Internet inquiry about a new vehicle and without any consultation at all, they would fax or email that vehicle's invoice…
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Added by Jim Webb on November 28, 2017 at 7:00am — No Comments

How responsible are YOU for KPI scores?

~by Sally Whitesell for Auto Success Magazine

These days you cannot walk into a supermarket or fast food restaurant without getting asked to fill out a survey. “You might even win a prize!” However, most of us do not take the time to fill out surveys unless we have had a bad experience or someone has really “wowed” us with excellent service; which brings me to my…

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Added by Sally Whitesell on November 27, 2017 at 12:00pm — No Comments

"...FIGHT BACK AND TAKE YOUR RIGHTFUL POSITION ON THE SEARCH ENGINES..."

Advanced Dealer Systems (ADS) encourages Dealers to fight back and take their rightful position in the search engine results page! Dealers should stop being held hostage by huge dealer groups and Third Party Lead providers. What many dealerships don't realize or understand is they can now generate and harvest their own leads by taking control of their web presence and creating lead generation opportunities that align with…

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Added by Timothy Wilson on November 27, 2017 at 9:47am — No Comments

Are Dealers Really Ready for Multi-Touch Attribution?

By Steve White  

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Added by Steve White on November 27, 2017 at 9:32am — No Comments

Record Weekly Decline for 2017

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. …
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Added by Black Book on November 22, 2017 at 11:27am — No Comments

What's Your Impact?

All of us have individuals in our lives that for better or worse impact who we are as a person forever. One of those individuals for me was a technician I worked with while being a fixed ops director for a car dealership. He came up to me one morning asking me to read a brochure then have a meeting with him. The brochure was…

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Added by Rob Gehring on November 22, 2017 at 9:30am — No Comments

Can Anything Else Go Wrong?

Oh, my goodness can anything else be wrong in this repair order?

I guess I never will see a dealer who follows all the warranty policies, but I always expect that at least they try to follow the correct processes. Well, I guess I never cease to be surprised by my dealer visits. How in the world do we get so mixed up on getting the process…

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Added by AWN INC on November 21, 2017 at 11:02am — No Comments

Making the Case for Texting Consumer Recall Notices

Technology has made a huge impact upon our modern society. In the past, …

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Added by Chris Miller on November 21, 2017 at 10:06am — No Comments

Sometimes It’s the Small Things that Matter Most

In building customer loyalty,…

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Added by Mike Gorun on November 21, 2017 at 9:45am — No Comments

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