Check out this educational video from Women-Drivers.com about review and reputation best practices when working with women buyers. Part Two of a new series.…

Check out this educational video from Women-Drivers.com about review and reputation best practices when working with women buyers. Part One of a new series.

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I could just say 'yes' and make this the shortest blog post ever, but here is why it matters…not that you want the gang from the Used Cars movie in this photo helping you with your business, but having 'car people' involved makes a HUGE difference.

As a dealer, when you look at your DMS, your photo and/or inventory service, and even your website, are they handled by companies that are either well…

By Robert Cannon, President and CEO of AutoNetTV

Fall is such a great time of year. Football.  Leaves change colors - and the temperature is so pleasant. People walk around with smiles; it’s great to be alive.

 While on vacation a couple of weeks ago, my wife and I were walking up a hill. We were holding hands, smiling and looking at the ocean.  All of a sudden…

DealersLink®, the creator of the first dealer-to-dealer marketplace in the United States, today launched their new FastBook® Mobile VIN Scanner App and cloud-based booking tool.



With the newest release of FastBook® Mobile, dealers now have the fastest and most reliable VIN scanner and vehicle valuation tool in the industry. Using…

In an era of rapidly changing digital marketing opportunities, one particular group of automotive retailers in the U.K. is making tremendous strides. L & L Automotive Group operates Mercedes-Benz and smart dealerships in Stevenage, Hertfordshire and Bishop’s Stortford. The group has been making substantial gains in online visibility, and particularly in its organic SEO results.

The gains are the result of The Group Marketing Manager at L&L Automotive, Mark…

Articles are continuously being written in hopes of dissecting and duplicating the Apple Store experience for other businesses. I’ve even seen sessions at industry conferences that revolve around how to duplicate this in car dealerships. While I agree that it should be every dealership’s goal to achieve the level of loyalty that Apple has, an interesting thought occurred to…

http://www.internetsales20group.com 856-546-2440 

DealerElite & AutoSuccess Magazine Announce 5 Scholarships For The Internet Sales 20 Group In Los Angeles, Nov 12-14  

Does your dealership have tools that should help your sales and business development people be more effective?

As consumer transparency becomes more important in the automotive industry dealers are hooking up with more vendors that allow for transparency.  It is no secret that some of the most effective dealers are making it easier to retail…

ALBANY, N.Y. – October 7th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with AutoAlert, Inc.'s data lead mining solutions. Auto dealers using both systems can leverage the comprehensive data stored in their DMS like never before, using AutoAlert®'s abilities to identify and communicate opportunities that lead to more sales and higher gross…

Excellent Equity Partnership opportunity exists in Rockland County, NY.  Existing, fully operational pre-owned automotive dealership is seeking an equity partner that can help grow their dealership.  Prior retail automotive management experience is required.  If you are interested you can contact the Dealer Principal directly by email at andy@jaraauto.com.  If contacting by email, please put "Business Opportunity" in the subject line.  Please feel free also to contact me directly if you…

How many nicknames can you think of for your television set? There’s the ‘boob tube’ and the ‘idiot box’.  It has been labeled the electronic babysitter. I’ve even seen it described as the ‘electronic plague’ and the ‘downfall of civilization’.

Now, I don’t want to just pick on television. I’m simply using it as an example of one of the many ways we waste valuable…

Giving your customers what they want is the most basic principle of selling. Still, everybody at one time or another has dealt with a salesperson who simply didn't listen to their needs. Taking time to truly understand the customer will not only help you close the deal today, it'll keep them coming back in the future.

Sell Benefits, Not Features

The biggest mistake salespeople make is in focusing on what their product or service is. Rather, it's what it does…

Collins English Dictionary defines customer satisfaction this way, “a feeling of satisfaction with a product or service obtained from a business”. Anyone who works with the public has had the importance of customer satisfaction drummed into their head repeatedly. For years businesses have made it one of their primary goals to have satisfied customers. I’m here…

In my sessions at conferences, I discuss the importance of measuring and holding employees accountable. Doing this consistently allows you to identify your top performers, check for consistency across areas of responsibility and identify employees and/or processes that may need improvement.

Speaker, author and accountability expert, Linda Galindo, recently…

Estates, minivans and SUV’s... Why is it that we tend to regard all the big, bulky cars, the ones that drive like boats, the big, clunky, uncool ones as mummy mobiles? Why can't a hardworking parent drive something with a little bit of style and class to it? Something that offers a fair bit of luxury and handles like a dream? Something like the Mercedes E63 AMG?

Practical Considerations

Now obviously, there are practical…

Automotive Internet Sales Coordinator Sets 44 Appts. 39 Shows And Sells 23 Her First Month!!



Lauren had a 88% show ratio and a 58% sold ratio for her first month as a automotive internet sales coordinator!!



Lauren understands how important it is to have a strategic follow up process in place to maximize every opportunity in the E-Commerce…

If you were to follow around the most successful salesperson you know for a week and then follow a failing salesperson for the same amount of time, the differences would be glaring. It boils down to successful habits. What you do habitually in small incremental actions adds up to huge differences in results by the end of just one week.

Recently, I was visiting a dealership where some of the salespeople had attended a sales seminar I had conducted. One of the attendees of my…

Some companies celebrate their birthday with a coupon. Porsche put together this awesome video.

Porsche birthday press release:…

I'm joined on this week's Think Tank Tuesday by auto industry thought leader, Cory Mosley, to discuss how to keep your customers engaged in your dealership with all five senses. It's time to hear, feel, smell, touch and taste why you need to know about sensory marketing. Tweet along with hashtag #alonetimewithcory and tell us how your dealership enhances the…