First and foremost, it’s important to understand that Facebook (and social media in general) is a communication tool. It’s a way for businesses to connect with customers and a safe venue through which customers and potential customers can interact with your business.

With that said, let’s look at the other two primary…

After much anticipation, Facebook announced the incorporation of a new search feature into the popular social media platform yesterday.  Graph Search utilizes the information users have been sharing on Facebook and allows you to search with it.

While Facebook’s platform already includes the ability to perform web searches, Graph Search allows you to find more of what you want through your friends and connections. Every search provides individual results catered to only you.…

Computer attacks continue to make headlines and dealership executives are left asking if their systems are sufficiently protected. In 2011 the FTC demonstrated its willingness to impose severe penalties on dealerships who fail to protect customer financial data. On January 11 the US Department of Homeland Security warned computer users to disable Java to protect agains a serious security exploit. The Java attack can redirect the unsuspecting computer user to a malicious, data…

Automotive Internet Sales.com Interviews Aaron Johnson, 16 Year Automotive Sales Veteran & NEW Internet Sales Director! from Dealer Synergy on Vimeo.

http://www.internetsales20group.com…

It seems like every week there is a new digital or Internet conference. Information is flowing and being digested at a pace never seen before in history. To go along with all the new information, there seems to be matching software, programs and gadgets that are supposed to streamline, make sense of and monetize all the information and change. Unfortunately, none of those programs or gadgets is the real answer to making money in today’s marketplace.

Every one of those new…

A recent study by AdAge, which has been tracking such things since 2009, shows that there are over 180,000 people on Twitter who claim to…

“Accessories Success Gameplan” presented by auto industry veteran and expert Sidney Haider provides dealers with an easy process to generate an additional $500 per copy

San Francisco, CA – January 15, 2013 – izmocars (www.izmocars.com) today announced that Sidney Haider, president of the Company’s AddOnAuto (AOA) division, has been selected by the National Automobile Dealer…

We haven’t talked about Pinterest on the blog for awhile, so we wanted to revisit the budding social network. Recently they’ve made some pretty major moves by cutting out fake users and allowing business accounts to authenticate themselves, and they just keep progressing into “necessary for …

We’ve all come across it, a negative review. It’s almost like a scarlet letter. You know it’s around but you really don’t want to address it. That’s probably the worse thing you could do, so the question remains--how do you respond to a negative review?

1. Find out their story
   1. Take…

The One Line Repair Order

Recently, I was invited to tour the new facility at my favorite dealership during a service visit.  From first glance, everything appeared to be in the framework of a typical dealership, until I got to the customer lounge.  This space had drawn a crowd in front of a large bank of glass windows.  I was curious about what all the excitement was about.  Did the dealership install an animal viewing area? …

The vast majority of business websites out there tend to stay laser-focused on their goals. Whether they’re intended to sell a product or generate leads, it seems that all of the content placed on their websites works towards this end. While there’s something that can be said about the strategy, changes at…

For those of us who have been in the automotive business for more than 30 years certainly have heard of Zig Ziglar, Joe Girard, and Jackie B. Cooper. For those of us who started in the automotive business within the last 10- 20 years have heard of Dave Anderson, Jim Ziegler, David Lewis,Grant Cardone,Tom Stuker and Joe Verde, Alan Ram.



But now with social media in full swing and the Internet being able to give every one of us…

We’re hearing lots of talk about resolutions to keep in the new year. Promises to eat better, quit smoking, save more money, and tour the world are being made all around the nation right now. Have you resolved to make 2013 the year to dominate digital at your dealership? ActivEngage can help you with that. In our latest eBook, …

One of the biggest problems faced when businesses try to use social media as a marketing tool is that there are simply too many social media sites. A day doesn’t go by when I’m not asked about this new site or that old site and whether or not they can be used is marketing. Most can. However, most simply do not have the reach to make them worthwhile. For the…

PCG Consulting has just announced that attendees of the 2013 Digital Marketing Strategies Conference (DMSC) will be the first to be able to obtain copies of their latest book for car dealers; "Selling Cars in The Digital Age".

Car dealers who are looking to…

In business, we often look to social media as another venue through which to achieve our business goals. It's a marketing goldmine - at least that's what the experts are telling us. Sites like Facebook and Twitter are the websites and apps that the people, our potential customers, are visiting, so putting out our marketing…