All Blog Posts (12,563)

Mobile User Experience Expert Luke Wroblewski to Open DrivingSales Executive Summit

Keynote gives dealer attendees deep insight into mobile behavior and sets stage for three days of dynamic and inspiring keynotes; in-the-trenches, cutting-edge profit-building information and peer-to-peer collaboration

 

SALT LAKE CITY, UT – July 10, 2012 – DrivingSales today announced that the internationally recognized mobile experience expert and digital product leader, Luke Wroblewski, will be the opening…

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Added by Crystal Hartwell on July 10, 2012 at 11:58am — No Comments

izmostock and Maground Partner to Offer the World’s Best and Most Cost-effective Automotive Imagery

Alliance revolutionizes vehicle stock photos, blending izmostock’s high quality car images with Maground’s amazing worldwide destination stock photography 

 

San Francisco, CA – July 10, 2012 – izmostock (www.izmostock.com) a division of izmocars, the world-leader in automotive photography and interactive media, today announced a partnership with Maground (…

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Added by Crystal Hartwell on July 10, 2012 at 11:56am — No Comments

Dealerships – Your Website Is Failing You!

Hey guys - 

Check out this blog post authored by ActivEngage CEO Todd Smith about how you can manipulate the Google Search function to your advantage. Your dealership's name is not the only keyword you should be optimizing for!

Read more here: http://livechat.ae/websitefail

Added by Stephen Jackson on July 10, 2012 at 10:47am — No Comments

Managing ELR and COS to Improve GPM on Customer-paid R.O. Sales

Wow, that’s a lot of acronyms, but you know what they all mean, right? Following are four Managing ELR and COS to Improve GPM recommendations from John Gilbert, the Fixed Operations specialist with NCM’s Retail Operations division. To increase your effective labor rate (ELR), reduce your cost of sale (COS), and improve your gross profit margin (GPM) on customer-paid repair order (R.O.) sales:

  1. Check…

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Added by Garry House on July 10, 2012 at 10:00am — 1 Comment

Where The Money Is

Bank robber, Willie Sutton when asked why he robbed banks stated flatly,

“Because that’s where the money is.” Good answer. The car business has forever been changed by the Internet. The customer has the invoice, trim levels, and can even quote sales word tracks. On any new car the customer comes with a wealth of information and the strategy to sell and satisfy this customer has brought a revolution in how car dealers do business. Generally selling new cars is not so much about profit…

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Added by Garrett Osborne on July 9, 2012 at 10:03pm — No Comments

Your Customer's Final Send-Off

You have a customer to come in and pick up their brand new car today.

You are excited because you have a scheduled delivery.

You brag about it and come in on your off day.

The car is shined and ready to go.

The customer shows up on time.

And then it starts to rain.

Another car parks in front of them, delaying their exit.

And now their lasting impression isn't 100%…

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Added by Todd Katcher on July 9, 2012 at 9:00pm — No Comments

Did You Buy It Here?

in…
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Added by Rob Gehring on July 9, 2012 at 4:27pm — No Comments

WARNING! Do you find yourself "GHOSTING" on Craigslist?

During my days in the trenches, I have heard many dealers come across this problem in regards to getting “Ghosted” on Craigslist. So, how do you stop it? Why does your post on Craigslist not generate any traffic for you? Is it something you did wrong or is no one reading your posts? Your posts are not showing up on Craigslist at all, why not? If the answers to my prior questions leave you in a baffled state of confusion, then read on. Let’s begin by learning what exactly is “Ghosting”.…

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Added by Glynn Rodean on July 9, 2012 at 3:30pm — No Comments

Why prospecting doesn't work in most dealerships and how to fix it .

The majority of managers today did little prospecting as a sales rep . Therefore is is tough to teach what you haven't mastered . ALL the successful sales reps today are heavy into prospecting and follow up.       I asked a dealer ,  what would you do if you had a sales rep refuse to do a demo and wait on you to do advertising to get them customers ? He said fire him . I asked why . He said because he isn't doing his job the way we want . Exactly was my answer.

 When the dealer or…

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Added by Fran Taylor on July 9, 2012 at 3:09pm — 8 Comments

Need to ship a car?

Need to ship a car? If you need to ship a car, there are a few things you should know. Shipping a car can be a stressful task if you do not hire the right auto shipping company. The right car shipping company can make this sometimes stressful task, worry free and a smooth process. When doing an Internet search for a vehicle shipper, there are a lot of auto transport companies to choose from, do not be fooled by low auto transport quotes,promises, or guarantees. This can sometimes be a sign…

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Added by Tony Alexander on July 9, 2012 at 2:57pm — No Comments

Houston Auto Shipping & Texas Car Transport

Paragon Auto Transport is the number one auto shipping company in Houston, Texas. We offer door to door and fully insured service to and from Houston,TX , as well as every other city in Texas. If you are shipping  a car to Dallas or moving a truck to Austin , Paragon Transport is the car carrier for you. Our open auto shipping service is perfect for cars, trucks, and even ATVs that need to be transported to Texas. Paragon Transport also offers shipping for some freight , like machinery,…

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Added by Tony Alexander on July 9, 2012 at 2:55pm — No Comments

GSM

We are looking for a General Sales Manager. Must have strong F&I background. Great oppurtunity for right applicant.

Added by Russell L Coyne on July 9, 2012 at 2:46pm — No Comments

Ford Uses Mixed Media to Make Their 2013 Model Year Shine

The model year hasn’t been standard across car makers for some time, but is staggered with one make and model getting to shine for one brief window at a time. Some 2013 models will be available for the summer, while others won’t be out until later in the year.

Redesigns seem to be a common theme among models carrying over for the 2013 model year, and…

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Added by Amanda Meuwissen on July 9, 2012 at 10:50am — No Comments

Facebook Want Button Rumor

There's a rumor that Facebook is creating a "want" button. What does this mean for your dealership if this comes into fruition? Read more to find out!

Facebook Want Button Rumor

Added by Ketty Colom on July 9, 2012 at 10:01am — No Comments

How to achieve real service growth and retain more customers......

Good morning Service Managers, GM, service writers and owners,



As I travel around the country and work with dealers and car manufactures what surprises me is the focus on service retention, but the lack of process and Proactive steps to get this great goal accomplished.



Dealers have service appointments every day, most car makers even have in car systems to help customers manage the service of their car and let them know. The problem is the dealer are not helping the… Continue

Added by Ian Nethercott on July 9, 2012 at 9:55am — No Comments

How to Fix One of the Largest Problems in Automotive Retail today!

Hello Dealer Elite Members,

I hope you had a wonderful weekend! I as always have been doing a lot of reading, thinking and spending time trying to solve the major problems in the Automotive industry today!

One of the most common and largest problems that I see on a daily basis in addition to "Poor Customer Service" at Automotive Dealerships is their…

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Added by Ian Nethercott on July 9, 2012 at 9:00am — No Comments

More bad news for TrueCar......

Good evening Dealer Elite members,



More details on the deal Between Internet Site Yahoo and TrueCar which has fallen through. After working with TrueCar before the industry and state Lawyers started attacking the company, the facts are finally out in the open.



Here are the details from auto news:… Continue

Added by Ian Nethercott on July 9, 2012 at 2:00am — No Comments

Don't Throw In The Towel! Check Your E.A.R. For A Better Year

Aristotle wrote, “We are what we repeatedly do, excellence then is not an act, but a habit.” In the world of sales, everything counts; what you do daily determines what you cash monthly. Each month, selling requires a mixture of both speed and endurance-your month is determined not only by how fast you can get “on the board” (i.e. your first sale),…

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Added by Marsh Buice on July 8, 2012 at 7:00pm — 16 Comments

Sean V. Bradley & The President of A Nationally Recognized Toyota Dealership Discuss Automotive Internet Sales

http://www.dealersynergy.com 

I had a GM and an Internet Director from a Dealer Group in Kansas fly out to meet with my at my office for some "pre training"... I also had the President of Peruzzi Toyota at my office. It turned into an awesome "Synergy Session".

Listen to what the President of Peruzzi Toyota has to say about incremental business and I love they way he breaks down the numbers from Internet…

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Added by Sean V. Bradley on July 7, 2012 at 8:06pm — No Comments

The Yelp Police Bust Business Networking Group For Coordinating Fake Review Posts

Well it never ceases to amaze me on the efforts people will go to create a fake review.  It seems like the stakes of the game have gone even higher. 

 

Los Angeles Times writers Jessica Guynn and Andrea Chang…

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Added by Brian Pasch on July 7, 2012 at 8:34am — 3 Comments

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