August 2011 Blog Posts (187)

A Check-Up from the Neck-Up

The essence of escapism, True entertainment movie of the 70’s, Jaws, of the 80’s Top Gun. Rock groups like Aerosmith, AC/DC, Rush, U2. They have the ability to appeal to people decade in and decade out.

People can watch these movies and listen…


Added by Tony Provost on August 31, 2011 at 5:35pm — 23 Comments

Transaction Data

I believe dealers need to look very hard at who is extracting data from their DMS systems. There are a lot of vendors out there today that will visit a dealer with the idea of sending zip code driven leads to the dealer and the payment for the lead is made after the vehicle sells. In theory, this makes perfect sense, except for one little hiccup. In order to match the lead and the vehicle sold the vendor requests access to the dealership's sales data in the…


Added by Stu Zalud on August 31, 2011 at 2:45pm — No Comments

Knowledge to Wisdom

Use a  "Vision Mapping Process" to establish a roadmap to achieve your dreams .The vision mapping process is a goal achieving process that will radically  increase your productivity and raise the level of your achievement in any endavor or area of life to which it is applied.Ther are five steps in a Vision Mapping Process. The first step is using an entryl journal, writing down a list of areas in your… Continue

Added by aaron kominsky on August 31, 2011 at 11:30am — 2 Comments

Off to See the Wizard Pt 2

In the Wizard of OZ, when Dorothy and the gang get to the gates of the Emerald City, they don’t have an easy time of getting down to business – the gatekeeper saw his job as keeping people out – not welcoming them in.  Personally, when I take my vehicles in for service, I appreciate…


Added by Lance Boldt on August 31, 2011 at 11:30am — No Comments

Tall Tales in the Retail World: Sales and Management Training

I am a vertically enhanced female which I normally see as a benefit, except when I am trying to buy clothing.  Most of the clothing options for women do not come with a choice for inseam or length.  This often leaves me in the dressing room wondering if I can pull of this dress being too short or do these jeans look like capris or a fashion faux pas.  I am stuck in a world in which one-height-fits-all…


Added by Stephanie Young on August 31, 2011 at 10:00am — 25 Comments

A gift wrapped box of Personal Development!!

For most organizations…the process of interviewing…hiring…and training a new employee…doesn’t last long…


Most organizations feel that they have hired a competent individual…and the individual will inspire themselves to learn and grow…


The sad part is…organizations expect ALL…


Added by Jim Kristoff on August 31, 2011 at 9:07am — 16 Comments

Technician Efficiency...too much can be a bad thing!

Manufacturers can debit a warranty claim if it is determined that the technician recorded excessive efficiency during the repair (typically +125%) - excessive efficiency is an indicator of cutting corners or fraudulent repair practices.  When a manufacturer reviews/audits repair orders, one of the things that they look for on the accounting copy of the invoice is the actual time worked vs the time flagged/submitted for payment.  When they see a repair order with…


Added by Christopher Akin on August 31, 2011 at 7:26am — No Comments

Winning Business is All About Being Belly to Belly

According to the Guinness World Book of Records, the Greatest Salesperson of all time is Joe Girard.

During his fifteen year selling career, Joe sold 13,001 cars full retail, belly-to-belly, one car at a time.




Added by MANNY LUNA on August 31, 2011 at 2:08am — No Comments

Making It Over The Wall

When I was a teenager, I had to have some extensive surgery that landed me in a wheel chair for a few months.  Recently, one of my physical therapist from that adventure found me on Facebook and was compelled to share his story of that short part of my life.  He was a new therapist when he took on my case and had heard how hard teenagers can be in cases like mine.  He braced himself for a healthy dose…


Added by Stephanie Young on August 30, 2011 at 1:00pm — 11 Comments

Belly-to-Belly Sales Works

Belly-to-Belly Sales Works

No sales techniques is as effective as sitting belly-to-belly, chatting, and liking who you are hanging out with. Think for a second… Have you ever created a long-term, highly profitable client via email? No. And, you never will.

The Internet is a great…


Added by MANNY LUNA on August 30, 2011 at 1:00pm — 2 Comments

Preparing for Labor Day Car Sales

Once again we approach a milestone in the year that many consider one of the best times to buy a car. Huffington Post and…


Added by Amanda Meuwissen on August 30, 2011 at 10:45am — No Comments

Your Digital Lot Sucks

So, you market well to your website:  Use it across your advertising, put the URL on t-shirts, do fantastic SEO, and run PPC campaigns that would make Best Buy weep with joy.  Got your Social Media sending people there, too.  After all, we know that everybody (90%+) shops online now!  Success for your dealership is…


Added by Keith Shetterly on August 30, 2011 at 10:30am — 3 Comments

Multitasking is a Myth

I've gone through tons of resumes for different positions that I've had.


At one point I was hiring someone to replace me. Others, I was looking for quality candidates to work in our BizDev Department. I'd have to say that about 90% of the applications/resumes had "Multitasking" under…


Added by Katie Colihan on August 30, 2011 at 9:47am — 3 Comments

Are you SERIOUSLY kidding me??????

One of my mentors and fellow member, Mr. Dave Anderson, started one of my favorite articles with this paragraph;


“This article will offend far more than it inspires and quite frankly, I could care less. Political Correctness has gone too far. It's run amok. It's…


Added by Jim Kristoff on August 30, 2011 at 8:05am — 14 Comments

To Be



To Be


Focus less on what you need to do and more on what you need to be.

How many times have we talked about all the things we believe or want,…


Added by Jack Higginbotham on August 29, 2011 at 11:19pm — 2 Comments

Lazy is a Disease

Lazy is not a normal state of a person but one that is educated, encouraged and allowed.   Walk into any company with lazy staff and I assure you someone in the organization has educated, encouraged or allowed the behavior.  


I just wrote an article on this topic at Huffington Post- Lazy is the New Entitlement.  You can''t find a 2 year old on this planet that is…


Added by Grant Cardone on August 29, 2011 at 9:27pm — 16 Comments

Be Careful When Using Social Media in Hiring Decisions

It’s no secret that auto dealerships have frequently been forced to defend themselves against discrimination claims by employees and agencies such as the Equal Employment Opportunity Commission. As a result, many dealers have instituted comprehensive human resources programs to avoid potential problems. However, new technology brings new challenges.


As the use of social media grows, more and more dealerships are using the internet to screen potential employees. Many managers…


Added by Jim Radogna on August 29, 2011 at 8:06pm — 2 Comments

Things They Have No Right To Tell You

Sadly, I didn't write this, but it's incredible, so I had to share it:


The Things They Have No Right To Tell You:  --Chris Guillebeau - The Art of Non-Conformity


All of my relationships have failed, but here’s what you should do about yours.


I’ve never written a book, but here’s a list of everything that’s wrong with…


Added by Katie Colihan on August 29, 2011 at 7:30pm — No Comments

How to Create a Trackable QR Code

After writing my post on QR Codes Best Practices, I wanted to make sure those dealerships interested in starting a QR code marketing campaign knew to create QR codes in a way that will allow your dealership to track them through the Google Analytics on your car dealership website.


Here's how to create a QR code that is trackable by Google Analytics:


First, make sure you are signed into Google (in the account that houses…


Added by Ali Amirrezvani on August 29, 2011 at 3:51pm — No Comments

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