All Blog Posts (12,569)

Financial Statement Success Steps

Increase Gross Profit, Increase Net Profit, Control Expenses, Increase Sales.

Chances are you have been living those four financial principles since you became the owner or GM. And if you are a service manager reading this, you have been the willing champion of the preceding 4 financial cornerstones to dealership success.

Can I ask you a question?Looking for answers?

How does it make you…

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Added by Leonard Buchholz on September 3, 2013 at 4:14pm — No Comments

Positive People Simply Make More Money

Learn how you can double your income digitally by choosing a positive attitude. Find out how you can market yourself with out any cash. Stop waiting for outside forces to change your future use your positive energy and develop your own personal marketing strategy. Watch this week's Think Tank Tuesday and learn how to focus that positivity into productive leads.

Added by Paul Potratz on September 3, 2013 at 2:27pm — No Comments

Auto/Mate Integrates with Volkswagen’s ElsaPro, Enhancing Dealers’ Access to Electronic Workshop Manual

ALBANY, N.Y. – September 3rd, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with Volkswagen Group of America’s ElsaPro, an electronic workshop manual that dealership service departments use to diagnose and repair vehicles. Volkswagen and Audi dealerships using Auto/Mate’s DMS will greatly increase efficiencies in the service department…

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Added by Mike Esposito on September 3, 2013 at 1:03pm — No Comments

DMEInsights Launches: First-ever Customer Loyalty Analytics System that Enables Dealerships to Accelerate the Value of their Customers

Designed by DMEautomotive Strategy and Analytics team, DMEInsights revolutionizes customer loyalty with a fresh new perspective for managing customer lifetime value

 

Daytona Beach, FL– September 3, 2013 – DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader, today launched DMEinsights, an innovative customer loyalty analytics system designed to…

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Added by Crystal Hartwell on September 3, 2013 at 9:33am — No Comments

How Rewards Become Chores

There are many benefits to having an automotive loyalty program at your dealership to increase business and customer retention. You must be mindful, however, of some dangers that exist if the program is not implemented and administered properly.

 

Loyalty programs seek to reward behaviors. For dealerships,…

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Added by Mike Gorun on September 3, 2013 at 8:15am — No Comments

Are You Committing Sales Malpractice?

There is a saying in the medical field, “Prescription before examination is malpractice”. If you were a doctor examining a new patient who complained that pains in their abdomen had become intolerable, you would not simply prescribe a painkiller and send the patient home. You would perform a careful diagnosis that included bloodwork and tests, as well as a thorough physical examination.

 

A doctor must find out if the patient has an upset stomach, appendicitis or colon cancer…

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Added by Al Mosher on September 1, 2013 at 12:00pm — No Comments

Sales Peformance Training: Leaping Over Ordinary

Recently, I competed for the National Title of Ms. US Forestry Queen and heard several times over the weekend, “You are an extraordinary woman!”  I am humbled and appreciative of any complement, but this one makes me giggle a little on the inside.  Why do I giggle?  Thank about…

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Added by Stephanie Young on September 1, 2013 at 12:00pm — 2 Comments

Sneaky Car Dealer Sales Tricks - Putting Positive Spin on Not So Positive Press

I recently read a posting someone made referring to an article at MSN Money reprinted from US NEWS entitled “5 sneaky car dealer sales tricks” they did not like saying that these types of articles confuse the public and asked why do they have to say that we are always on the…

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Added by Bill Cosgrove on September 1, 2013 at 9:47am — No Comments

Tips for choosing dealership live chat software

More and more auto dealers see the value of an effective live chat strategy for their website, and choosing the right software is critical to help ensure a strong return on investment (ROI). Successfully managing live chat in-house…

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Added by Big Tom LaPointe on August 31, 2013 at 2:00am — No Comments

Automotive Internet Sales Interviews TrueCar & Responds To Joe Webb & Brian Pasch

Automotive Internet Sales Interviews TrueCar & Responds To Joe Webb & Brian Pasch...

 

It seems that there was a negative post about TrueCar recently, http://www.dealerknows.com/is-this-the-beginning-of-the-end-for-truecar/ Joe Webb of Dealer Knows published the post and then a lot of people in the industry started to jump on the band wagon of the negativity.…

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Added by Sean V. Bradley on August 30, 2013 at 3:32pm — 23 Comments

Who Is In Charge?

A recent study that was conducted by interviewing employees from several industries found that only 15% of those employees felt empowered by their boss to make a necessary decision. To maximize performance, all businesses need clearly defined expectations, processes and job descriptions that include allowable limits to decision making.

In the traditional, heavy, control-oriented selling and managing philosophy that the automotive industry has been used to, employees tend to be used as…

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Added by Mark Tewart on August 30, 2013 at 2:30pm — No Comments

You Never Saw Them Coming – Engaging Online Buyers Who Don’t Submit

It is becoming more difficult and less cost effective for dealerships to attract customers through traditional lead paths. Privacy and spam concerns, as well as years of mismanaged lead programs, have soured the consumer on using quote forms on either dealership or third-party research sites.  In fact, according to JD Power, 55 percent of all car buyers in 2012 did all of…

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Added by Myril Shaw on August 30, 2013 at 9:51am — No Comments

Interview about Recruiting and Hiring

Mark Tewart was interviewed on CBT News about recruiting and hiring. To see the interview go to www.cbtnews.com

Thanks and Good Selling,

Added by Mark Tewart on August 30, 2013 at 9:32am — No Comments

DMEa/Automotive News Webinar: Service Reminders Are Broken! The 5 Pillars of Successful Retention Marketing

Free webinar on Thursday, September 12 at 2 p.m. EDT is designed to prevent wasteful spending on ineffective outdated service marketing and offers new tactics that can dramatically increase service revenue, call and service appointment success, and customer retention



Daytona Beach, FL– August 29, 2013 DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader, announces the seventh…

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Added by Crystal Hartwell on August 29, 2013 at 9:30am — No Comments

Being Different Makes A Difference

Being different will get you more service business, according to a recent study published by Google. In a study titled “The Road to Winning Drivers: What Drivers Want In the Automotive Aftermarket Service,” Google shared some interesting insights into how service…

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Added by Richard Holland on August 29, 2013 at 9:11am — No Comments

Four Politically Incorrect Lessons of Successful Business Women

Women make up over half of the population and workforce and they influence the large majority of purchasing decisions. So why aren’t women obtaining those same levels of success as men in the business world? Is a good-old boy network stifling women? Do women lack the skills, abilities or experience to reach higher levels of success in greater numbers? Women have the ability to reach the same percentages of business success as men, if they follow four politically incorrect lessons of…

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Added by Mark Tewart on August 28, 2013 at 2:39pm — 2 Comments

How SEO is Ruining the Car Business

SEO is destroying the car business. 

Its an awkward thing to write as the president of an SEO company that serves car dealers. Inherently, SEO should be a good thing...nay...a great thing. A core marketing…

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Added by Timothy Martell on August 28, 2013 at 2:00pm — 12 Comments

I need another CRM....Like TODAY

E Lead CRM and my store are going to cut ties, so I want to know who you guys recommend.....Stan Sher....I'm really looking for you to go outside the box of Vinsolutions on this one......Let me know

Romel Quintanilla 

Added by Romel Quintanilla on August 28, 2013 at 12:19pm — No Comments

AutoCon2013 is Giving Away Tickets to a Cirque du Soleil Show!

 

What would make the AutoConnections Conference and Exposition experience better? How about a Cirque du Soleil show? We're giving away 2 pairs of tickets to 2 lucky winners for a show during their stay at the conference. For those of you already attending the conference or thinking about registering, this would be a perfect way to spend one of…

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Added by DealerELITE on August 28, 2013 at 11:32am — No Comments

DealerCentric Names Roger Hilterbrandt Executive Vice President of Sales and Strategy

Digital Automotive Veteran Joins Consumer Auto Finance Innovator

 

Mission Viejo, CA–August 28, 2013–DealerCentric, the pioneer and leader in interactive online auto credit applications, today announced that digital automotive veteran Roger Hilterbrandt has been appointed Executive Vice President of Sales and Strategy. Hilterbrandt joins DealerCentric as the company prepares to launch a next generation eLending solution to the…

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Added by Crystal Hartwell on August 28, 2013 at 11:30am — No Comments

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