Exciting News! I Will Be Speaking at the Online Sales Success Workshop on June 19 at the Water Club at Borgata Hotel and Casino in Atlantic City, NJ.

Register early! Seats are limited and fill up quickly! See you there!

Best Practice Strategies for Up-Front Price Quoting and Craigslist…

Fisherman: A person who catches fish for a living or for sport. An Angler

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The biggest auto show of 2012 isn’t in Detroit or Frankfurt, but in the crowded exhibition center of the Beijing Motor Show. It is here the swelling Chinese car market continues to prove its importance to the auto world. Manufacturers unveiled over 100 new car models amid a throng of people so large that the Chinese government was forced to hold a …

Dealers United Introduces Member Deal for May: Lead Generation Services from HookLogic

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A strong focus on the customer experience has always been part of the Kelly Automotive Group's philosophy. When Kelly Auto Group first heard about the DealerRater Certified Dealer Program in 2010, they realized that they were doing very little to capitalize on their satisfied customer base and that they were rather out of touch with the advances in digital marketing - with 99%…

VinSolutions, an industry-leading developer of automotive Internet-based Customer Relations Management (CRM) and Internet Lead Management (ILM) software, is excited to announce its company-wide charity initiative, “VinGives”, allowing employees the opportunity to contribute to their favorite non-profit organization. 



Through VinGives, employees at VinSolutions may apply to receive monetary…

You've evaluated the numbers.  Met with your managers.  Decided the goals for the rest of the year.  Now the only question is, how and when should you hire additional sales people?  Is there actually a best time to put new people on your floor?  Let's look at the possibilities.

HIRING WHEN THINGS ARE SLOW

When things are slow there are two huge benefits to hiring new people.  First - You cna take your time and make sure they get their feet under them.  Let them…

One of the biggest challenges facing any Internet Sales Manager is the Low Ball Quote. Because there is no guaranteed answer to the Low-Ball. no turn-key, no magic bullet. Joe Girard, one of the great car salesmen of all time, said that the battle is not customer vs. salesman; the battle, as Mr. Girard states, is getting on the customer's side. The Low-Ball is what stands between you and a winning relationship with the customer. It is a big mountain to climb. 

Some…

CarChat24’s new premium dealer chat software is now in extended beta release. This new beta test is ready to go and we would like to invite you to participate.

We are currently looking for enthusiastic and eager car dealers to take part in our extended beta test to help us find bugs and to give feedback and suggestions for features that would improve our…

Listen to our last Auto Dealer Live! We talk about BDC and phone training for sales people. Listen and let us know what you think. If you would like to be part of the show email us.

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So many blogs lately on the processes of top producers, selling 20-40+ cars a month, best practices, does anyone really grow up to be an automotive sales person, etc.

From back as far as we can remember, we are "programmed" by parents, friends, school buddies, work associates, bosses that many "things" are either impossible or just can't be done.

Remember the 4 minute mile?  EVERYONE said it couldn't be done yet Roger Bannister didn't believe it and was…

Do You Know Where Your Business Is Going?

Do You Know How To Get There?

Written by: Randolph S. Lofgren…

Lafayette, CO (PRWEB) April 30, 2012 - KPA’s online Emergency Response Course is designed with the goal to educate every worker to correctly respond in the event of five classes of emergencies. This revised course is required by OSHA and EPA, and it is required annually for every employee.…

When an Internet customer asks for a quote through Edmunds or Cars.com they get five to six new best friends. The Internet Sales Managers say the same stuff with the same quotes and whoever how the lowest price wins. Not really. The battle is won by how you, the ISM, distinguishes himself from the rest. This is the art of our job, this is the most fundamental selling there is: selling yourself.

Listen to Lead: This is about the first thirty seconds of a phone…

Most consumers have lumped "service", whether you are a dealer or an independent repair facility, as a commodity. Which means you compete in a market with everyone else even though the market is not a level playing field.…

OK, that’s not fair.  Most people like you.  At least according to a recent Consumer ReportsAnnual Auto Survey in which 73% said that they were either completely or very satisfied with their repair shop.  I thought it interesting to look at the 5 reasons most often cited for dissatisfaction.

Before we dive in, let me give you a quote: “Truth is universal. …

FOR IMMEDIATE RELEASE

For Further Information Contact:

Nate Sieveking / 952-224-8003  

Nate@remembergroup.com                     

re:member group Loyalty Marketing Solutions announces two promotions in key positions

MINNEAPOLIS (April 30, 2012) – Nate Sieveking, former Vice President of Marketing, is now President of re:member…

The Right Process is the key to success in every industry period.

Most business professionals already know that process is what drives success. most if not all of the worlds most successful companies depend on it. Companies like McDonalds, Starbucks, Disney, Hilton to name just a few. The big challenge facing the automotive industry today is not the "Road to the Sale" it's all the other things we do that are not process driven.

Simple things like…

What Auto Accessories Are Your Customers Searching For on Google?

Courtesy of Insignia’s Guest Blogger: Author Jason Lancaster is an SEO consultant at Spork Marketing as well as the editor of TundraHeadquarters.com, a…

In all of my years of doing presentations at conferences, I don't believe I've put one together that was as important as this one. Google's adjustments from just a few days ago are changing the game for many in the automotive industry. Sites are moving up. Sites are moving down. Being on the right side of the moves comes down to some simply yet important actions that dealers and their vendors need to make as soon as…