This time of the year was always interesting to me, I would get to sit back and watch the salesman cruise through December because they are all convinced that everyone is on vacation or they aren't buying cars becuase they are out Christmas shopping and that this was a month to just get what you can get and move on. Well I changed all that by  taking the philosophy that they will not work on GOALS anymore. Instead we implemented a system of monthly Expectations. The difference being that…

The answer, of course, is an Instagram. Listen, I’m not going to tell you that’s a great joke, simply a relevant one, because the social picture sharing and food-photo-filtering site has been making waves this week with their announcement that all your photos will soon be theirs. Everywhere, millions of voices are crying out against the image of Instagram CEOs…

I have the honor and privilege of traveling this great country of ours and working with all types of BHPH dealers on a consulting, training, and 20 Group basis. I am a firm believer that we learn more from our mistakes than our successes. When I first started to put this article together, I made a list of the most prominent mistakes I see BHPH dealers make. Problem was, the list was about 1,001 mistakes long. Most if not all of which I had made as a dealer myself.

After looking over…

Do you hustle? I mean really hustle. As a kid growing up I was a huge fan of the Big Red Machine, Cincinnati Reds baseball team. Pete Rose became my favorite athlete. Forget about Pete Rose as a man and all his personal shortcomings, Pete Rose gave it his all every time he stepped on a baseball field. Pete truly earned his nickname Charlie Hustle.” If you want to be successful, no matter your looks, talent, connections or anything else have going for you, you have to learn to…

When Instagram decided to block Twitter from being able to post the images directly onto the platform, we all knew it was a matter of time that Twitter would have its own variation. We didn't realize that it would only take a few days. We also didn't expect it to be such a useful portion of the app.

As it…

vAuto Genius Labs announces plans to release AutoVisor, a solution to build confidence for dealers and customers in every used vehicle opportunity.

AutoVisor will officially debut at the National Automobile Dealers Association conference in February. The product is the second offering in the new vAuto Genius Labs line, which the company launched last month.

“Dealers constantly worry that their sales teams miss opportunities because they don’t consistently put every used vehicle…

Centreville, VA, (December 18, 2012) - Carfax and ActivEngage, Inc., the most trusted provider in automotive live chat, have teamed up to help dealers provide Carfax Vehicle History Reports™ to online shoppers through live chat. Carfax-subscribing dealers can make extensive vehicle history data available to used car shoppers in real-time during a live chat conversation, therefore creating an elite consumer experience on…

Facebook just keeps expanding their influence. This week, they have added a powerful new feature to their mobile version for both iOS and droid, changing the “Nearby” feature and making marketing using Facebook even more important for local…

There is a very distinguishable difference between SEO content and content that brings SEO value.

The easiest way to look at it is that SEO content is what you put on each page of your website to let both visitors and the search…

Technology has a double edged sword and equally can be "our killer" as much as it can be our "life savior". It also holds opportunity and our success at hand.

The biggest and most important problem I see for many car dealers is that most fall into being a "follower" and not "leader". Our concern and effort to what others are doing has much time, money and focus invested…

Surveys continually show that people dislike buying a vehicle. Although the numbers have gotten better over the years, people still dislike the car-buying experience. The key word here is “experience.” Everything you do is sales and selling. Every person in the dealership is in sales. Everything the customer sees is selling. What message is the customer receiving?

Selling today is not about feature-benefit selling alone. Any dealership that is being trained primarily on…

CLIFTON PARK, N.Y. – December 17, 2012 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it was named one of the “Best Places to Work” in New York State’s Capital region by the Albany Business Review. It is the third year in a row that Auto/Mate has received the honor.

“"I believe what makes our team so great is having people share the company goals along with their individual knowledge,” said Mike Esposito,…

Go to http://www.tewart.com to receive Mark's Enews FREE and 1st chapter of his book for FREE. 

Follow Mark at: …

Google has been trying to push Google+ since its inception, but they’ve had a hard time gaining any ground on the vast majority of businesses that do their marketing using Facebook. Last week, they added a new feature that they hope will…

There's really no way around it. The only technique to truly maximize the effectiveness of your content to be engaging on your website, relevant for SEO, and useful for social media is to think three-dimensionally.

This is Part II in the series…

I know this Video was uploaded some time ago, but it still is showing up on the serps. Please take down!…

Over the past couple of months, I've been working on a standard operating procedure for a comprehensive social media marketing service. It has been a while since I had to develop an overarching strategy rather than one that was individualized for a business or…