August 2011 Blog Posts (186)

Looking to take your Automotive Service, Sales or Internet BDC to the next level?

Proactive Dealer Solutions just finished a fantastic boot camp. We trained over 20 BDC reps and Managers how to master the phone. There are a lot of companies who motivate salespeople and who train in store, but the BDC experts not only train your staff they get results right away.

 

Proactive Dealer Solutions soes not sell training that is really just window dressing. We sell solutions, and have the trainers and support products to get it done. If your dealership wants to…

Continue

Added by Ian nethercott on August 15, 2011 at 9:30pm — No Comments

Create the Motivation!!!



Leaders lead. What does this mean? Do leaders lead or do they have LEAD and become the anchor? This is a serious unanswered phenom, in the car industry. Have you ever seen the series called Hogan’s Heroes?  The series was basically aimed to show a lack of intelligence on the German side during the World War II era. This was very funny…

Continue

Added by Tony Provost on August 15, 2011 at 6:27pm — 27 Comments

Google Changes The Search Game Again

For those of you who know me, you know how I love to keep an eye on others industries in hopes of bringing great technology and insight to the auto industry. That being said, I was doing some searches this morning as I was working on a new SEO strategy for the Fixed Ops side of the business for Dealer e Process and dealer websites, when I discovered something new AGAIN.

Above the Place Page Listings, there is now Related Searches broken down by Brands, Stores,…

Continue

Added by Dave Page on August 15, 2011 at 2:30pm — No Comments

Knowledge is Not Power

I want to take a look at a myth that has been a mainstream statement for years – the idea that knowledge is power. I find as I visit stores and conduct workshops across the country, I meet a lot of “know it all” salespeople or worse yet, negative salespeople who want the customer to take all of the responsibility for not buying a car. I also want to reach out to the people that sit in training nodding their head in agreement or taking a ton of notes, only to leave behind the concepts they… Continue

Added by Cory Mosley on August 15, 2011 at 11:37am — 6 Comments

Goal setting for Automotive Salespeople

Goal setting for Automotive Salespeople

 

 

All too often in the Automotive world, we let our salespeople fend for themselves every month. There are not enough dealerships,…

Continue

Added by Jim Kristoff on August 15, 2011 at 7:53am — 17 Comments

If You Do It All - Nothing Gets Done

Whether you're on the road like I am, or working in a showroom, you have to produce.  At the end of the month, the results fall squarely on your shoulders.  But, if you believe that you have to do it all in order to reach those goals, you'll never get there.  Clawing your way to the top is never very effective.  But, being carried to the top is not only a better way to travel, it's a faster means to an…

Continue

Added by John Fuhrman on August 15, 2011 at 6:40am — 7 Comments

Clarity and Purpose

Have you ever really thought about what your doing as an automobile salesperson today?

Let's look at three area's (if you make it that far) that will help you determine what your really doing in this business.

A.Completely satisfying your customers needs.

    Today's salesperson must have total clarity in meeting every customers needs, everytime. If you believe this is your only purpose as a salesperson, stop reading this blog.

B.Working on the purpose of the…

Continue

Added by michael latham on August 15, 2011 at 4:00am — 1 Comment

You must own your online real estate in the Automotive Social Media space now!!!!!!

 

In order to Own your online Automotive Social Media real estate you must first understand how to build your list of social media properties. One of the most common mistakes I see in Facebook fan pages that exist, but have not been branded. If your fan page is not branded yet, here are the steps. If you have spent the time to build a fan page and following you should at least own the real estate.

 

Before you select your URL on Facebook remember

Your…

Continue

Added by Ian nethercott on August 14, 2011 at 3:06pm — No Comments

Mark Your Calendar For October 9-11th

 

Join me in Las Vegas from October 9th-11th for the DrivingSales Executive Summit at the Bellagio Hotel.  

 

This year Jared Hamilton has pulled out all the stops to create an event unlike any in the automotive industry.  I encourage you to register today by visiting:  http://drivingsalesexecutivesummit.com 



This conference in unique in…

Continue

Added by Brian Pasch on August 13, 2011 at 1:58pm — No Comments

ARE YOU BLOCKING YOUR SUCCESS?

What holds you from moving out of the shadows of success?

Almost all of us know a successful salesperson who works right in the store where we are. With success so close at hand, have you ever really taken the time to get to know that person and discover thier connection with success? Maybe when you began your career, you we're introduced to the "MM" at your store. MM stands for the Master of Mediocrity, You know the one who hits 12 units two times a year, then settles into his 6-8…

Continue

Added by michael latham on August 13, 2011 at 7:13am — No Comments

As a manager never let sales reps control your pay check.

If a salesman doesn't T.O. , short cuts the steps of a sale , has no appointments, and doesn't do Birthday cards, they control your pay check. So what do you do next when you want to change?                                                                First make a decision that this is going to change and it is up to you. Get the owner or GM to back you before you start or it is an up hill battle for sure. Have a meeting to get everyone on the same page. Use some kind of a desk log that has… Continue

Added by Fran Taylor on August 13, 2011 at 6:14am — 3 Comments

How do you handle a "Cyber Bully"

 

No matter what we do as dealers, there is always one person that takes it upon himself to create a situation that I feel is a form of bulling - customers who threaten to 'Post, blog and Yelp' about their experience at a particular dealership until they get what they want no matter how unreasonable.

 

We are all very concerned about our ratings in one form or another and a ‘rouge’ customer can be very damaging.  We seem to have very little recourse in these events and…

Continue

Added by Richard Stone on August 12, 2011 at 7:13pm — 1 Comment

Randolph's Announcement, Matt Heald Is The New President Of BLC Firm, LLC

Randolph sold Bottomline Consulting Firm to his Vice President Matt Heald on July 8th 2011. 

 

 

 

 

 

 

 

 

 

 

Matt has assisted Randolph in consulting, seminars, and creating the profits for dealerships across the United States. Matt and BLC Firm is a great asset to the automotive…

Continue

Added by Randolph S. Lofgren on August 12, 2011 at 1:42pm — No Comments

Building Value!!

Does your Company have a selling plan for “Building Value”??

 

Your customers have come a long way.  Customers are more knowledgeable, proactive, and price conscious. They regularly scour the Internet for low prices and have come to expect much more for each dollar they spend.

 

So what is YOUR Company doing to sell…

Continue

Added by Jim Kristoff on August 12, 2011 at 10:15am — 4 Comments

Going Beyond OEM Website Approved Solutions



There's at least one angry car dealer that is fed up with OEM-mandated website companies. Approved website vendors help maintain the manufacturer's brand integrity and uniformity, but where does that leave you?

While the officially-mandated approach can be quite…

Continue

Added by Richelle Farley on August 11, 2011 at 6:00pm — 1 Comment

At What Age Should Training Start In Life?

 

 

 

 

 

 

As being a professional business consultant. I can't help to preach the importance of details to my children. Details on performing any assignment(s), chores, homework or even trying out for sports for their schools.  They must try 100% and not half way.  Marsh Buice wrote an article called "Salespeople Need To Be…

Continue

Added by Randolph S. Lofgren on August 11, 2011 at 2:00pm — 13 Comments

Dealer Elite: The Automotive Industry’s Medicine Cabinet for Dealership Cuts, Colds and Headaches

I had an elementary school teacher who claimed that there are no dumb questions other than the question not asked, because you never know who might also have the same question and need an answer but lacks the courage to ask.  With all the great information available on sites like Dealer Elite, why do so many resist the temptation to take advantage of free tips, advice and road maps towards success? 

 

As an…

Continue

Added by Stephanie Young on August 11, 2011 at 1:00pm — 27 Comments

If it was easy hitting your biggest goal...

If it was easy hitting your biggest goal, A football field would have been made only 20 yards long my brothers and sisters.......

Added by MANNY LUNA on August 11, 2011 at 12:01pm — 7 Comments

Massive Success 15 Minutes At A Time

Today we live in an instant society.  We want instant answers to all of our problems, concerns, career moves, etc.  Thanks to the Internet, a lot of information can be instantly in front of us.  Because of ATMs, we have access to our money - "Instantly."  And, too many of your customers are in a bad way because of instant gratification.…

Continue

Added by John Fuhrman on August 11, 2011 at 10:39am — 2 Comments

5 Exciting Ways to Use Social Media to Leverage Your Brand in the Automotive Industry!

Social Networking is still in its infancy stages. Still, the interaction between web browsers and the opportunity to grow your brand is extremely exciting. As the President of Fixed Performance, we specialized in automobile…

Continue

Added by Rob Gehring on August 11, 2011 at 10:33am — No Comments

Monthly Archives

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

2010

1999

© 2024   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service