Imagine your salespeople starting each day with the most important sales training program available? With The Mar-Kee Group’s new, revolutionary 90 Day Boot Camp, training just got a lot easier for managers…Continue
Added by Richard Keeney on November 30, 2016 at 12:00pm — No Comments
"'Twas the Friday Before Weekend"
by Keith Shetterly
(with apologies to "'Twas the Night Before Christmas")…
Added by Keith Shetterly on November 30, 2016 at 10:00am — No Comments
Between endless meetings, work-related tasks and familial responsibilities it probably seems as if you’re continuously pulled in different directions. Our society has devolved into a place where we often fail to stop and notice important things, simply because we’re so busy satisfying the needs and wants from those we love, or to those whom we have to…Continue
Added by Ujj Nath on November 30, 2016 at 9:37am — No Comments
Many auto dealerships continue to be challenged with finding the most effective method of communicating with their customers. To date, they have been unable to bring their services closer to their target audience, and when they do, retention becomes problematic for their resources.
The resolution depends upon many factors, one of…Continue
Added by Thomas F. Jung on November 30, 2016 at 9:00am — No Comments
Training That Wasn't
By: Alan Ram
Have you ever really trained your people? I don’t mean some of this stuff out on the market that is purported to be training; I mean really training.
Every third call to my office is a dealer calling and telling me “we’ve tried training our salespeople, but it didn’t stick”. Or, reporting that it is impossible to train salespeople. If you don’t think salespeople can be…Continue
Added by Alan Ram on November 29, 2016 at 2:55pm — 3 Comments
This Week in Social Media
News for the Week of November 28
Instagram Lets Users Know When Screenshots Are Taken
Following in Snapchat’s footsteps, Instagram has added a feature that lets users know when someone…Continue
Added by Joseph Little on November 29, 2016 at 1:26pm — No Comments
“There are two things you must do to get anything in life you want,” my father would tell me. After turning 15 1/2, it became time to test this strategy out.
The first part of the deal, I had already nailed; maintaining an A average throughout junior high school. This first condition, I must admit, was pretty easy to do. For years learning, and learning of any kind,…Continue
Added by Michael D. Hargrove on November 29, 2016 at 12:52pm — No Comments
Unengaged wait time in the dealership outpaced negotiation as the biggest consumer pain point in the car buying process, according to eLEND Solutions 2016 Dealer Survey
Foothill Ranch, CA –November 29, 2016 – For the third year in a row, a survey of auto dealers, fielded by eLEND Solutions™, shows a distinct disconnect between actual start-to-finish transaction times and what dealers believe is the “ideal” time consumers should spend in a…Continue
Added by Crystal Hartwell on November 29, 2016 at 11:23am — No Comments
The automotive industry has a sales department staffing problem – and a big one. In fact, NADA has placed the yearly turnover rate as high as 70 percent. Dealerships are in constant hiring mode to keep their sales floor staffed with enough employees to provide coverage for their floor traffic and to follow up with customers and prospects.
Added by Mike Gorun on November 29, 2016 at 9:10am — No Comments
Car shoppers still hate to visit dealerships. Ask them why and they'll tell you they don't like pushy salespeople, they're afraid of being ripped off and that buying a car still takes too much time (among other reasons).
In an attempt to banish these customer fears, dealerships come up with marketing slogans like, "No haggle guarantee," and "Your friendly…Continue
Added by Timmy D. James on November 29, 2016 at 8:44am — No Comments
Pull the plug? On your CRM?? What???
Yes, you may as well try it so that you are prepared for that Very Eventual day when suddenly you have “no CRM”—I mean, real dealer experience shows (more than once in 2016) that at least two of the top three CRMS will eventually turn THEMSELVES off right when you need them.
And these outages to…Continue
Added by Keith Shetterly on November 28, 2016 at 3:30pm — No Comments
If you’re like most dealers, you may feel that you don’t want to inundate your customers with mail. However, the issue is that your competitors are most likely sending mail to the same customers that you’re trying so hard not to overwhelm.
It’s difficult to decide whether to mail regularly or spontaneously. You may be asking yourself: is there an equation to…
Added by Alexia E Henson on November 28, 2016 at 8:04am — 1 Comment
How do I keep productive at work? What should I do when there’s no floor traffic? Who should I spend time calling? I hear these questions all the time from my new clients.
Although most of us do need a little down time to stay sharp, it should never be more than a very small percentage of our day in sales. Once we accept the fact that we are in control of our own pay…Continue
Added by Michael D. Hargrove on November 25, 2016 at 2:13pm — No Comments
Dealer Synergy and Sean V. Bradley Presents the Money Mind Mapp. The Money Mind Mapp is the first application of it's kind and has the power to help you make…Continue
Added by Sean V. Bradley on November 23, 2016 at 6:54pm — No Comments
I was live on Facebook...did you catch it? Learn why change is such a necessary evil by clicking the video below.
Added by Paul Potratz on November 23, 2016 at 3:57pm — 1 Comment
You already know your customers are online learning about the products and services they’re considering. And you’re probably ready to jump in the ring and share some of your own dealership content to hook them on your brand—which is awesome. But before you start throwing articles, pics, and videos online, there are a few things to remember. …Continue
Added by Joseph Little on November 23, 2016 at 2:50pm — 1 Comment
While it is still legal to sell pre-owned vehicles with open recalls, the National Highway & Transportation Safety Administration has advocated that these vehicles not be sold -- Similar to how it is illegal for auto dealers to sell new cars, or for any rental car agency to rent vehicles with open recalls. The issue is still being debated, yet, at the moment, pre-owned…Continue
Added by Chris Miller on November 23, 2016 at 8:55am — No Comments
Have you asked yourself this question lately, is my dealership communicating properly? On average smartphone users in the United States send 764 text messages and place 164 phone calls per month. Without a doubt, younger users skew the data, but even people aged 55 to 64 text on average 80 times per month and 65+ text on average 32 times per…Continue
Added by Thomas F. Jung on November 23, 2016 at 8:30am — 2 Comments
Development processes in the economy is directly related to the investment. Production resources are transformed into an economic product and combined entrepreneurial initiative. Required control involved in the production has a direct impact on the resources. Because of various factors in the production, process creates a certain economic product - goods, services, and a variety of work.
Budget and public investments are part of the national income in the form of cash of various…Continue
Added by Anna Lynch on November 23, 2016 at 5:40am — No Comments
All the people in our time, graduate school, get one or more of higher education, and continue to work. Some of them prefer to be employed, and some want to do their work and create their own business. Most often, businesses are opening not alone, but with someone else. Whether it be friends, relatives - it does not matter, it is very difficult without partnerships. However, that would create a business, and, in any industry, you just need start-up capital. So, where do we get the money to…Continue
Added by Anna Lynch on November 23, 2016 at 5:36am — No Comments