Featured Blog Posts (3,860)

Hydrogen Fuel Cell Cars.

Fuel cell cars have the potential to reduce the demand for foreign oil and lower the harmful effects it has on our climate. Fuel cell cars run on hydrogen rather than gas and their exhaust doesn’t put out any harmful fumes, just water and heat. A lot of challenges will have to be overcome before these vehicles can compete with hybrids technology and regular gasoline…

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Added by Stephanie Lunsford on November 14, 2011 at 9:31am — No Comments

Ford Is Taking Order’s for the $40k Electric Focus!

Ford has opened their ordering books on its first ever electric car.

 

The Focus Electric is priced at $39,995, the same as the Chevrolet Volt plug in hybrid and $3,945 more than its closest competitor, the Nissan Leaf. All three cars are eligible for a $7,500 federal tax credit and various state incentives available towards purchase of an electric car.

 

The Focus range has not yet been revealed. Ford has previously said that it would be competitive with the…

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Added by Stephanie Lunsford on November 14, 2011 at 9:28am — No Comments

Prospecting and word of mouth.

 He who gets 10 men to do the work of one gets 10 times the return. J P Getty said I would rather have 1% of 100 men's effort than 100% of my own. Jesus started with 12 men and look how big that got. There is nothing better to be successful than prospecting and word of mouth. You agree?

Added by Fran Taylor on November 12, 2011 at 8:40am — No Comments

Regularly Updated Content Ranks Better, According to Google

Google recently announced a new update to their search engine algorithm that puts a greater emphasis on recently published, fresh content. "This change...promotes fresher results...so that we provide users the most relevant answers to their queries," according to a Google spokesperson.

 

Regularly updated content has always been a positive ranking factor in SEO, but this announcement from Google makes it that much more important.

 

So how can your dealership use…

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Added by Ali Amirrezvani on November 11, 2011 at 4:59pm — No Comments

Your Customer retention is loosing to your quest to solve the 3rd party lead mystery

For the amount of time spent and effort wasted on finding the magical 3rd party lead provider, the one that nobody has, the one that converts high, the one that is free of charge and the one who will give you ALL exclusivity– have you forgotten about your current customers?  Were they left out of your Digital Marketing Strategy?  Did they even make your budget this month?

Your current consumers are yours, you have gained their trust and business already, you did all of…

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Added by Lizelle Landino on November 11, 2011 at 6:30am — No Comments

SALE BY TEXT...?

A "twenty something" couple came into the dealership on Tuesday.  Great kids...I follwed the steps of the sale and landed her on the perfect car.  We negociated and came to an agreement.  My finance manager was off that day, so the desk manager ran the credit and decided that my customer needed a cosigner and sent them packing!  I thought about it all night long.  On Wednesday, I went to the desk manager and asked him if I could have a look at the deal jacket.  He said, "Did you get the…

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Added by Jillian Christiansen on November 11, 2011 at 3:00pm — 2 Comments

Arthur Ashe, Muhammed Ali, Elvis Presley and Free Booze

Arthur Ashe, Muhammed Ali, Elvis Presley and Free Booze

 

It was 1966. A group of West Point cadets was taking a PE class, volleying tennis balls on the courts in the south east corner of The Plain, opposite the old stone library. A skinny, black second lieutenant moved among them offering words of encouragement…

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Added by Pete Grimm on November 11, 2011 at 2:34pm — No Comments

Customer Partnerships Create a Better Future For Both Parties

Hi again,

 

I wanted to post another article, in regards to the partnerships we develop. Paul Long wrote this a while ago, and I wanted to get the opinions of the community. 

 

 

Ok, we admit, the subject line is a bit high-minded. And that's not a bit surprising considering the source of it is Dr. Emmett Murphy, New York Times best-selling author of 

"…

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Added by Will Michaelson on November 11, 2011 at 12:45pm — No Comments

When a Customer thinks thier trade is worth too much...

I had a customer yesterday that was very hot for a 2011 Prius V.  I demoed them, test drove and wrote them up.  All was settled until we got to the value of thier trade.  He had an 2001 Crown Vic with 98000 miles on it...could not get over the objection of HIS opinion and value of his trade.  I tried everything.  Talked about the 11's being gone by the time he came back and having to pay MSRP for the 12's..etc.  Finally my manager kicked me off and sent in the "big guns" salesmen and HE…

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Added by Jillian Christiansen on November 8, 2011 at 12:00pm — 16 Comments

Just Saying Thanks

Even trainers have days when the message is not about how to sell a car or increase gross.  There are plenty of things much more important than that.  While the passion for training is what drives my colleagues as well as myself, today is different.  Monday morning I will be in a dealership helping hire and train, but today is a day to step back and acknowledge those who contribute so much more.

As a veteran who served as Viet Nam was winding down, I am so much happier at the respect…

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Added by John Fuhrman on November 11, 2011 at 7:17am — No Comments

How Far Is Your Dealership Behind Your Competitors?

I visited a client at their dealership this past week. After my full day review which included time to meet and train their staff, I was asked by the Dealer Principal: "Just How Far Behind Are We?".



This is actually a common question that I get asked…

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Added by Brian Pasch on October 30, 2011 at 12:30pm — No Comments

How long do you keep a new employee before letting him go ?

I had a manager say to me sales people should be able to sell cars in a week or ten days,  A lot of dealerships don't give the new sales rep time to learn. If a sales rep sells 8 to 10 or more a month , that is ok to start. So how much time do you give them to learn?  My answer is 20 months. You hardly get repeats in the first year and can get some referrals if you follow up and keep prospecting.                                                                                                    … Continue

Added by Fran Taylor on September 21, 2011 at 8:03am — 7 Comments

Attitude , Goals and working your plan are the key ingrediences to success.

Attitude alone doesn't mean any thing except you have a good attitude. Goals are needed for sure and coupled with attitude still doesn't make you successful. It's not until you put a daily plan or daily routine with a good attitude and personal goals will you be on the road to success.                                                                                                        It is difficult to have a bad attitude when you are hitting your goals. You will hit your goals more times… Continue

Added by Fran Taylor on October 6, 2011 at 11:36am — 15 Comments

Defining Moments

Several times in my life I've had defining moments. These are times when you're shaken to your core, wondering about your future and questioning the importance of what you are doing. During these times it pays to…

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Added by Rob Gehring on November 10, 2011 at 2:48pm — No Comments

Duck Hunter's!!!

My new post covers "Duck Hunter's"

 

 

You may wonder what does duck hunter's have to do with the automotive business. 

 

Well, I see more and more employees and even managers hiding in the weeds till pay checks come out, and guess what?  All of a sudden you see your employees and yes even managers stand up out of the weeds and say,…

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Added by Randolph S. Lofgren on November 8, 2011 at 12:30pm — No Comments

Why Should an Organization Train, Rinse and Repeat?

Military, Law Enforcement, Medical Professionals, Teachers…what do these occupations have in common?  Each provides a highly valued service to our local and global community at large and does so as a result of education and extensive on-going training.  As a result, society can depend on these individuals to protect humanity, face danger, save lives, educate our youth, improve health and welfare and do…

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Added by Stephanie Young on October 11, 2011 at 9:30am — 7 Comments

Why you don’t need a website provider

Some people have heard me say this in the past

“It’s not your website provider’s job to give you a working website. It’s their job to give you a functional one; it’s your job to make it work”

What does that mean…REALLY?

     • It’s Your Job – to know what keywords to rank for

     • It’s Your Job – to create good…

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Added by Larry Bruce on November 6, 2011 at 5:34pm — No Comments

Build a Loyalty Program that Drives Value

Good morning,…

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Added by Will Michaelson on November 9, 2011 at 10:54am — No Comments

Dealers double-down on Ripping Customers Off by Chris Justice

 

A lot of Car Dealers have graduated from "sleight of hand" advertising to full blown false advertising.



In the mist of shrinking sales and declining revenue, some dealers have forgone tomorrow’s business for today’s floor traffic.



In what appear to be a price war one would believe this to be a great time for customers to find great deals. Although this may be true, many would-be customers are being manipulated by deals that are too good…
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Added by Chris Justice on November 9, 2011 at 4:46pm — 4 Comments

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