How does the sale work?
1. What are the roles and responsibilities of each member of the team?
Managers - HRI provide 3 managers. Our team leader desks the deals and is responsible for handling meeting and closing our the event. Our F and I manager will structure the deals for maximum profits plus work hand and…
ContinueAdded by Brandon K. Leytham on April 22, 2013 at 5:25pm — 1 Comment
You are who you decide to be at any given moment. It does not take money, a degree, a certain age, a certain appearance, tons of experience, knowing the right people, past success or any other qualifying factor that you may be currently using as a subconscious roadblock to your desired success. Your belief system creates your results both past and present. If your current belief system is not what it should be to support your success, you must fake it, till you make it.
If…
ContinueAdded by Mark Tewart on April 22, 2013 at 12:00pm — 10 Comments
ALBANY, N.Y. – April 22nd, 2013 – In a recent survey conducted by Auto/Mate, more than 100 dealers were asked what the most important consideration was when choosing a new Contact Relationship Management (CRM) system. Whether the system integrates with their dealership management system (DMS) was ranked as the most important, with cost being the second most important consideration. To guide dealers through the…
ContinueAdded by Mike Esposito on April 22, 2013 at 11:10am — No Comments
This week we have one simple question for you "are you killing service customers?" Tune in, and bring a friend on Tuesday at 10:00 a.m. Eastern Time to find out!
Click here to get signed up for our call today. There is no time like the present to fix your Fixed Operation processes. What are you waiting for, this call…
Added by Rob Gehring on April 22, 2013 at 11:04am — No Comments
In today’s social media ventures it is no longer about just being present on Facebook. Many…
ContinueAdded by Erin Ryan on April 20, 2013 at 6:38pm — No Comments
Here’s how to sell cars fast on Twitter.
Added by MANNY LUNA on April 20, 2013 at 3:00pm — No Comments
We work to make money. That’s the point. While many of us find fulfillment through our work, it still normally comes down to money as the driving force that gets us up in the morning, puts us in our cars, and heads us down the road to our job. While money might be the motivating factor for having a job, it’s not the most important motivator for keeping employees…
ContinueAdded by JD Rucker on April 20, 2013 at 12:55pm — No Comments
Under utilization of free marketing within existing customer base to generate opportunity.
This issue exists because often times dealers simply do not know how to market to customers utilizing methods their existing CRM is able to provide.
This happens most commonly because lack of training or vision on the best ways to reach out to their customers.
The advantage of fixing this issue would be a reduction of capital expense for connecting with customers in order to sell…
ContinueAdded by DealerPeak on April 19, 2013 at 5:36pm — No Comments
Social media is increasingly influencing how people buy cars and interact with dealerships. Dealers receive more follows and higher engagement on Twitter than Facebook, yet most are spending more money on Facebook.
Join PCG Digital Marketing's Christine…
ContinueAdded by Brian Pasch on April 19, 2013 at 3:33pm — No Comments
Taking care of our BEST customer:
The Used Car Department
What if you had a customer who brings you between 25 and 75 cars a month, not for just an oil change, but to look over each one and tell them what you find wrong with it? What if this customer generally gave you an approval within an hour to a few days on your estimates? What if they paid in full the very…
ContinueAdded by Rob Gehring on April 19, 2013 at 10:01am — No Comments
Added by MANNY LUNA on April 18, 2013 at 11:00pm — 1 Comment
… you should only care about the ones that can buy from you.
With global brands, it’s a different story, but when we’re talking about localized businesses trying to use social media to make an impact, the community itself is all that’s important. In fact, having too many fans outside of your market…
Added by JD Rucker on April 18, 2013 at 2:37pm — No Comments
Your dealership is great. Otherwise you wouldn’t work there, right?
But how do you show people how great the customer experience is, without ‘differentiating’ like the other guys?
Too often, I view dealership websites that say the same thing as everyone else, even if it may be true in their case.
‘Best service in (city), guaranteed.’
‘No one will beat our prices.’
‘Our staff are your neighbors, and provide unmatched customer…
ContinueAdded by Will Michaelson on April 18, 2013 at 11:44am — No Comments
Added by Mathew Koenig on April 18, 2013 at 11:30am — No Comments
Added by Sally Whitesell on April 18, 2013 at 11:26am — 10 Comments
In today’s world where everyone is going 120mph, people are more interested in convenience than ever before. Is it because time is so limited in our hectic schedules or is it because we’ve become accustomed to taking the shortest route possible to achieve the same end result? For example, when cooking dinner, do you take the time to buy, cut and combine all the fresh…
Added by Richard Holland on April 18, 2013 at 11:21am — No Comments
The best sports teams spend a great deal of time preparing for their next game - analyzing past performances, identifying strengths and weaknesses, and creating a game plan for success.
The best sales professionals do the same thing. They know what they're good at, what they need to work on, and where they stand in relation to their goals. Most importantly, they plan for success rather than wait for it to come to them. In short, they…
ContinueAdded by Scott Bergeron on April 18, 2013 at 10:35am — No Comments
I was CC'd on this email today from the Dealer Principle of a major domestic…
ContinueAdded by Chip King on April 17, 2013 at 3:16pm — No Comments
Added by Brian Pasch on April 17, 2013 at 3:05pm — No Comments
Social media and search are again colliding, and for once, the news isn't about Google and Facebook. No, today's news is about the little brothers of search and social, the ones who aren't quite as successful but certainly give it there all. Let us here at Wikimotive tell you about it, and how it can affect your…
ContinueAdded by Timothy Martell on April 17, 2013 at 1:00pm — No Comments
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