All Blog Posts (12,748)

Are You Selling in the Zone?

Are You Selling in the Zone?

 

Recently, I came across some old notes I took at a Half-A-Car training meeting about twelve years ago. The notes were centered around being focused and prepared to sell, a state of mind that some call being “in the zone.” There are some concepts that are timeless, and, even after more than a decade later, these stand the test of time.

 

Being in the zone is about more than just focus and experience, it is actually a different…

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Added by Chris Saraceno on December 2, 2014 at 11:00pm — 4 Comments

Maybe You Should Change Gears

Stop Being Reactive And Start Being Proactive



Have you ever caught yourself thinking "50% of my advertising is waste?" If you feel you're not getting the most out of your advertising budget, it may be time to start implementing some changes. We're not talking about taking the easy way out by cutting your budget, but the steps you can take that will produce more substantial results.



On this episode of…

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Added by Paul Potratz on December 2, 2014 at 5:17pm — No Comments

Six Tips to Having Your Best Service Year Ever

Six Tips to Having Your Best Service Year Ever…

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Added by Jeff Cowan on December 2, 2014 at 4:00pm — No Comments

smiles are free

As I travel throughout my business days I come across way too many not smiling faces and unfortunately many of those faces are on showroom floors of dealerships.  A smile is the international sign for "I'm glad to see you".  I'm not talking about those fake smiles I see some people put on as part of the 'meet and greet".  I'm talking about those genuine smiles that come automatically to your face when you are genuinely glad to see someone. 

Hear are some interesting facts…

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Added by Joseph Rosales on December 2, 2014 at 2:00pm — No Comments

Major Acquisitions Skyrocket U.S. Dealership Buy/Sell Activity -- Up 89% Year-Over-Year

Acquisition activity soaring; Berkshire Hathaway acquisition of Van Tuyl and Lithia acquisition of DCH push pricing expectations to record peaks, according to Q3 Kerrigan Quarterly Blue Sky Report;

 

Kerrigan Advisors announces new private equity/family office advisory to meet evolving market needs

 

Irvine, CA, December 2, 2014 – U.S. dealership buy/sell…

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Added by Crystal Hartwell on December 2, 2014 at 12:23pm — No Comments

New Research: One Third of Consumers Plan to Hit the Road for Winter Holidays; One in Six to Put Over 1,000 Miles on Odometer

 With gas prices at five-year lows, a new survey from DMEautomotive shows that car travel is the way to go for 35% of travelers over the winter holidays; and these consumers are making sure their ride is safe: 90% plan pre-trip maintenance

 

Daytona Beach, FL – December 2, 2014 – With gas prices at five-year lows, new research from DMEautomotive (DMEa) reveals that a whopping…

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Added by Crystal Hartwell on December 2, 2014 at 12:14pm — No Comments

Prospering In The Holiday Season

You may still be feeling full from a big Thanksgiving meal and an overload of college and professional football but we are glad you have joined us for another Used Car Market Report from Black Book. Yes, it was a short week of market activity, but there are still some highlights to point out.



Gas prices at the pump fell another $.07 for the week to reach $2.82 per gallon, now $.47 below…

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Added by Black Book on December 1, 2014 at 10:03am — No Comments

Why holidays make live chat a must on dealer websites

Shoppers ready to spend money, combined with manufacturers launching massive incentives and ad campaigns, make the holiday season ripe for increased website traffic. These factors also make a quality live chat service a must to capitalize on all this extra dealership website traffic. More than any other time of the year, buyers are in a rush to find the information they want and need on the products…

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Added by Big Tom LaPointe on November 29, 2014 at 5:30pm — No Comments

Automotive Internet Sales and BDC Training Firm Dealer eTraining Celebrates Four Years In Business

Dealer eTraining founder, Stan Sher is excited to celebrate the four year anniversary since launching this national training and consulting firm that specializes in automotive internet sales and business development success for car dealerships.

PRLog - Nov. 28, 2014 - SOMERVILLE, N.J. -- It was just four years ago this week that the world would turn upside for automotive Internet sales and BDC expert, Stan…

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Added by Stan Sher on November 28, 2014 at 11:59pm — No Comments

Where have all of the customers gone?

Greetings,  

Are you finding new customers through oil changes and other service specials? Are you finding it hard to retain these new customers, and you are not sure why? If I came through your service department today, would I have an incredible experience? With all of today's competition we must deliver an incredible experience every time without…

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Added by Rob Gehring on November 28, 2014 at 10:00am — No Comments

Starbucks Is Playing Offense and What Dealers Can Learn From It

Starbucks recently announced plans to roll out a delivery service in some key major markets. This follows on the heels of an initiative which allows customers to place their drink orders via smartphones, so as to minimize wait times.

 

Starbucks has a very loyal customer base and many locations…

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Added by Richard Holland on November 28, 2014 at 8:47am — No Comments

7 Lessons From My First Year Building an Automotive Startup

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Added by JD Rucker on November 26, 2014 at 12:21pm — No Comments

Will Speed & Efficiency Give AutoNation A Competitive Edge?

The largest complaint that consumers have when considering a vehicle purchase is the fact that the process takes too long. Even with all the new technology processes that dealerships have employed over the past few years, the purchase process is still as long and cumbersome as it was twenty years ago.

 

AutoNation recently started to roll out a vehicle purchase…

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Added by Mike Gorun on November 26, 2014 at 9:08am — No Comments

Happy Thanksgiving! SW Service Solutions Fall Newsletter

Accountability is NOT a

Four Letter Word!…

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Added by Sally Whitesell on November 25, 2014 at 6:00pm — No Comments

Struggling With Commitment Issues?

Are You Struggling With Commitment Issues?



Seems like these days everyone is afraid of commitment. If you're losing Internet leads, chances are your customers are to blame. They want the details on the sale while still having the ability to stay anonymous. They aren't ready to press submit.



On this episode of Think Tank…

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Added by Paul Potratz on November 25, 2014 at 3:16pm — No Comments

Content Marketing Strategy: How to Create a Winning Company Blog

Content marketing, in general, can provide many valuable benefits. It can help create and maintain a brand presence; assist in search engine optimization; and position executives as thought leaders. It can also serve as a valuable source of information for both customers and potential customers.

 

There are many types of content marketing. Technically speaking,…

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Added by sara callahan on November 25, 2014 at 8:52am — 3 Comments

The Thrill of the Hunt

That time of year is rapidly approaching -- Black Friday. Black Friday is typically the beginning of the Christmas shopping season and an indicator of how well retailers will fare throughout the holidays. In fact, many retailers report that the majority of their holiday season sales happen on this single day. Consumers go wild with excitement, and some even choose to…

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Added by Misti Miller on November 24, 2014 at 2:07pm — No Comments

Flick Fusion Acquires Dealer Fusion, Creating Best-In-Breed Video Marketing Solutions for Auto Dealers and Video Resellers

FOR IMMEDIATE RELEASE

Urbandale, IA--November 24th, 2014--Flick Fusion (www.flickfusion.com) today announced the acquisition of Dealer Fusion, a video marketing provider to more than 500 auto dealerships nationwide. Flick Fusion will migrate key features and applications from Dealer Fusion's video platform into Flick Fusion's platform to expand the overall features and performance available to both companies' auto dealer…

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Added by Brian Cox on November 24, 2014 at 12:21pm — No Comments

Some Interesting Trends

Hello and welcome to this week’s Used Car Market Report, with insights from Ricky Beggs and Black Book. This will be a short week in the market due to the Thanksgiving holiday. Hopefully in addition to the Black Friday crowds and sales at the big box retailers and electronics stores the excitement will spread over to the new and used auto lots.



Even though there were comments…

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Added by Black Book on November 24, 2014 at 12:20pm — No Comments

Hard Work...Together

Greetings,

There's a new Nike commercial on television that has such a positive uplifting point it should be a part of every one of our companies themes. It is Lebron James and the Cleveland Cavaliers in the huddle prior to the game. Every professional sports team has a session…

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Added by Rob Gehring on November 24, 2014 at 9:34am — No Comments

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