I recently had the privilege of teaching our first NCMi class that is totally focused on leadership in automotive dealerships. We began this 1½-day class talking about “employee engagement,” and the general managers attending this session began positively nodding their heads, when I started this discussion with, “Surveys show that…

                1. Less than one in four American workers say they work at their full potential.

                2. One-half say…

VinSolutions has advanced as a finalist in the Social Madness Contest

Overland Park, KS – July 11, 2012 – VinSolutions, a leading developer of web-based CRM and ILM complete dealership marketing solution software, has advanced as a finalist in the Kansas City Business Journal “Social Madness Contest”, presented by Capital One Spark Business. Winners are scored based on points accumulated through interactions on Twitter, …

What an Apple Store Can Teach Dealerships about Selling Accessories

Apple stores are one of the most successful retail stores in the world. In 2009, when retail sales declined around 2%, Apple’s retail sales rose roughly 7%. According to The Mac Observer, one of their largest growing product segments is accessories...iPad owners…

Instagram is undoubtedly the most popular photo sharing site in the world. So how can your dealership capitalize on this App , engage users, and gain more followers? I’m here to tell you, of course! =)

There are 5 easy steps your dealership can take to gain more followers on Instagram :read more…

We have a dealeship looking to hire a trainer to spend a few days training our warranty administrator:

 Please list their name and number below or have them email me at cbskmc@aol.com

American Fork, Utah – July 2012  AutoNetTV announces its new Digital Menu Board for application in all segments of the automotive service and repair industry.

Digital Menu Boards are replacing standard menu boards in many industries and are valued for their ability to display menu items in a visually appealing manner.  Digital menu board applications are demonstrated to lift sales, enhance the professional image of the business and reduce clutter…

Next week, July 24-25th at the Hilton DFW Lakes Hotel, dealers from across the country who want to improve their BDC/Internet processes are heading to the Digital Warrior Academy (DWA) for training.  …

It is true.  How many customers does your service drive see each and every day?  Take a moment and ask your service manager.  When you find the number of RO's written each day on the service drive, I promise, you will want to spend all of your time out there!

It is easy and there are several ways you can make a serious impact on your bottom line if…

VinSolutions - Houston, TX outside sales representative

VinSolutions, a leading provider of automotive dealership software, is growing its sales team and needs an outside sales representative for the Houston, TX region of the United States. This is a great opportunity to put your sales and communication skills to…

http://dealeretraining.com/

http://automotivebdctraining.com/

https://www.facebook.com/dealeretraining

As I conduct internet lead mystery shopping to dealers around the country I am constantly amazed at the lack of control that dealers have with their email marketing.  It…

Green Solar Charging Station at Karl Chevrolet

You’ve read article after article about the wonders of an online presence and what it can do for your dealership.

While that’s undeniably true, there are liabilities that come with the territory, as well. Your brand’s online identity is a crucial element among your company’s marketing assets. It works night and day reaching audiences with information…

OAK BROOK, IL – July 11, 2012 – vAuto announced the acquisition of Auction Genius, creator of a heads-up display for online auto auctions, and the roll-out of initial product integrations between the companies.

 “This acquisition advances vAuto’s mission to help dealers become more efficient and effective used vehicle retailers,” says Dale Pollak, vAuto founder. “Auction Genius’ intuitive dashboard offers the perfect blend of sophistication and simplicity. Its…

Employees are the life of any organization. We spends hours recruiting, screening and interviewing them. After we have hired them, we spend more time training, coaching and monitoring them.

And when it's all said and done, we like to think that we have contributed to the Dealership's future and had a hand in weaving the very fabric of that Dealership.

And in every Dealership…

At 10 a.m. CDT today, vAuto will be publicly announcing the acquisition of Auction Genius—a company that has developed a “heads-up display” technology to simplify how dealers evaluate and purchase used vehicles at online auctions. This is vAuto’s first acquisition.  

The acquisition…

I think we have a pretty great attitude in the auto dealer online community. For as long as I’ve been a part of it, I’ve observed dealers helping each other by sharing marketing tactics and Internet strategies. The daily…

Many dealership management today when asked if they have a training program, will say yes. In my working with dealers around the country, I have found when you take a deep dive it consists of a random amount of videos to watch, the factory sponsored online training, and managers desperately trying to fill up a calendar week of activities for the new hires.

One key ingredient being overlooked is the crucial 3-4 week period of a new hire to the automotive industry faces. Many of the new…

Award recognizes the most innovative dealership solutions of 2012; competition and presentation at 2012 DrivingSales Executive Summit

Salt Lake City, Utah – July 11, 2012 – DrivingSales today announced the call for entries for the third annual DrivingSales Innovation Cup Award, which recognizes the most innovative…

When an inquiry comes in on a previously owned vehicle, and you do not have one available, what does your internet department do?